Customer Experience Lead jobs in Grantham

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. This hybrid role involves cultivating customer engagement across multiple channels, emphasizing simplicity and supportiveness. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of...

You will set the direction for how customers experience PayPlan at every touchpoint across digital journeys, automation, telephony, and service delivery ensuring experiences are simple, supportive, compliant, and designed around real customer needs.

A growing customer service company in Grantham is seeking a Customer Service Team Lead to enhance their department and ensure exceptional service. The position requires a minimum of 2-3 years of management experience in customer service, strong analytical skills, and the ability to inspire a team. The successful candidate will be responsible for evaluating operations processes, conducting team...

Job Description ABOUT US With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading...

A retail company in Grantham is seeking a Department Manager for the Menswear Department. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. This role involves leading a team, ensuring high standards of service, and driving sales. Candidates should have supervisory experience in a retail environment, excellent people skills,...

A leading combustion technology firm is seeking a Technical Sales Manager to lead their retrofit projects across Europe. Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. The ideal candidate will have a degree in mechanical or process engineering, experience in technical sales, and a background in retrofit or combustion....

You don’t just want to manage support, you want to own the customer experience end-to-end.If turning complex problems into loyal, long-term customers is your thing, this role was built for you.When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.At Khaos Control, that promise has powered UK retailers for over 25 years, helping ambitious SMEs and...

You will be a critical part of a close-knit team who deal directly, by phone, with Occupational Therapists and our Clients to arrange and book equipment to be delivered, fitted, and collected, in predominantly domestic settings across Lincolnshire.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans...

Sales Administrator Customer Service Temp to Perm Starting salary £25,000 per annum Grantham Job Summary We are seeking a highly organised and proactive Sales Administrator to join a fast growing company in Grantham area. The successful candidate will be responsible for supporting the sales department through efficient administration, maintaining customer relationships, and ensuring smooth...

You will be responsible for leading and motivating the sales team, achieving sales targets, and ensuring exceptional customer satisfaction. Candidates should have strong leadership skills and a proven track record in delivering results. The position offers an excellent package with OTE of £65,000 along with additional benefits such as 25 days holiday and wellness programs.

A leisure and recreation company is seeking a Duty Manager for their Grantham facility. The ideal candidate will ensure service excellence, manage a team effectively, and oversee health and safety compliance. Responsibilities include staff management, customer engagement, and operational oversight to drive membership targets. Applicants should possess strong leadership skills and experience in a...

A leading construction firm in Grantham is seeking an experienced Managing Quantity Surveyor to join their commercial team. This role involves managing subcontractors, overseeing client disputes, and conducting cost analysis. The ideal candidate will have significant commercial awareness and experience in utilities or civil engineering, along with a degree in Quantity Surveying. Benefits include...

A leading logistics services company based in Grantham is seeking a Contract Manager to oversee contract performance and profitability. The ideal candidate will have significant experience in logistics environments and proven skills in managing budgets and commercial relationships. This full-time role offers competitive pay, a company-funded health plan, generous holiday allowances, and...

A leading construction firm in Grantham is looking for a Managing Quantity Surveyor to oversee contract management, ensure profitability, and lead a team. Ideal candidates will have extensive commercial experience, technical construction knowledge, and strong interpersonal skills. This position offers a competitive salary, generous holiday entitlement, and additional benefits including employee...

You will inspire your team to deliver outstanding food experiences while managing budgets and ensuring compliance. With at least 2 years of management experience in catering or hospitality, you will bring strong leadership and organizational skills to the role, fostering a motivated and efficient team.

A leading global manufacturer in the aerospace and defence sectors is seeking a Trade Compliance Manager to ensure full export compliance and introduce new systems and processes. The ideal candidate will have experience in the aerospace sector, strong knowledge of UK and international export regulations, and excellent communication skills. This role offers a chance to lead trade compliance...

Summary We are seeking a Customer Service Team Lead to join our dynamic team in Gonerby Moor, to meet the needs of our growing company. This pivotal role will enhance our customer service department, ensuring that we meet our high standards of service while fostering a supportive team environment. We believe our customers deserve exceptional service. Through amazing customer service leadership...

A customer-focused organization is seeking a Head Of Customer Experience to lead and develop a comprehensive CX strategy. This strategic role involves defining customer journeys, overseeing research and insights, and ensuring optimal experiences across various channels. The ideal candidate will possess proven leadership in CX, a strong understanding of customer behavior, and experience with NPS...