Customer Experience Lead jobs in Nottingham

You will be empowered to take ownership of issues from start to finish and will play a key role in delivering an exceptional customer experience. Your performance will have a direct impact on customer satisfaction, operational efficiency, and brand reputation. ____________________________________________________________________________________Our CompanyAt Blinds2Go, our people are our stars.

Customer Service Agent – Temporary ContractLocation: NottinghamContract Length: 10 weeksStart Date: Monday 2nd February 2026End Date: Sunday 12th April 2026About the RoleAs a Customer Service Agent, you’ll deliver exceptional reactive and proactive support through our Live Chat function, using the ‘Sales through Service’ ethos. Reporting to the Customer Service Team Manager, you’ll be part of a...

Central Nottingham - Sales Assisstant - Immediate Starts available! (Full time equivalent availability) Are you eager to embark on an exciting new career with a company that offers fantastic progression opportunities Are you ready to make a meaningful impact while engaging with people in a dynamic sales environment If you're ready for growth and development with a successful, reputable...

A leading arts venue organization in Nottingham is seeking a Customer Experience Manager to lead Front of House and commercial operations. The ideal candidate will have strong leadership experience in a customer-facing environment, especially in the theatre or events sector. This role involves ensuring outstanding visitor experiences while driving commercial growth through effective management of...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

A leading retail company in Nottingham seeks a Deputy Manager to ensure smooth store operations in the absence of the Store Manager. The role involves fostering a customer-centric culture, managing daily operations, and driving sales performance. Ideal candidates will have managerial experience in a retail environment, a strong track record in coaching, and excellent communication skills. Join...

A leading financial services company is seeking a Head of Studio to guide a talented team in Nottingham. The ideal candidate will lead creative marketing campaigns, mentor designers, and champion customer-centric strategies. This role offers hybrid work options and opportunities for career progression within an innovative and inclusive environment. The candidate should possess strong leadership...

A leading homebuilder in the UK is seeking a Regional Head of Customer Care to lead and develop the customer care function. This senior leadership role will set standards for customer excellence and ensure high-quality service delivery across the region. The ideal candidate should have strong leadership experience, outstanding communication skills, and a deep understanding of customer service...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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You will:Lead the all aspects of the operation across Front of House, Bar, and Kitchen alignment, ensuring a consistent premium guest experience every service. Directly manage the senior leadership team: Head Chef, Assistant General Manager, Bar Manager, Restaurant Manager, ensuring they deliver through their own team structures.

Job Title: Customer Experience Manager Location: Sandiacre, Nottingham Reporting to: Head of Operations Job Purpose: The Customer Experience Manager (CXM) will be responsible for maintaining and enhancing service relationships with customers across the region who do not have a Service Delivery Manager assigned to them. They will act as a key independent person and central connection between all...

A leading logistics company in Nottingham is seeking a Customer Service Executive to deliver outstanding service. Responsibilities include handling inbound calls, resolving customer issues, and supporting process improvements. The ideal candidate has excellent communication skills, experience in customer service, and thrives in a busy environment. This full-time position requires 38 hours per...

A leading supermarket chain is seeking a Customer Manager for its Nottingham location. The role involves managing day-to-day operations, motivating a team, and ensuring a high-standard service to customers. Responsibilities include overseeing transport functions and maintaining operational compliance. Candidates should be organized, adaptable, and passionate about customer service. A...

A leading car dealership in Nottingham is seeking an enthusiastic individual for the role of Click & Collect Product Genius. In this position, you will assist customers during the car collection process and provide exceptional customer service while handling documentation and overseeing vehicle handovers. Candidates should possess great people skills, attention to detail, and a full UK driving...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

A leading automotive dealer group in Nottingham is seeking a customer service enthusiast for a role that requires strong organizational and communication skills. Responsibilities include guiding customers through the journey, proposing additional services, and preparing invoices. Full training is provided through the Performance Academy, and benefits include a company car scheme, up to 7%...

You will be confident leading teams, managing busy public-facing operations, and delivering service that is consistently inclusive, welcoming and efficient.

You will share Nottingham Playhouse's commitment to inclusion, sustainability, and creating a workplace culture that supports and develops its people.

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A leading financial services firm is seeking a Head of Studio in Nottingham to lead a talented team of designers and copywriters, guiding the creative approach to customer communications. This permanent role involves managing team resources, coaching growth, and ensuring innovative and customer-focused outcome, all while fostering an inclusive environment. You'll work in a hybrid model, enjoying...