Customer Experience Coordinator jobs in Cardiff

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

A leading hotel chain is seeking a part-time Delegate Experience Coordinator in Cardiff. This role involves managing event setups, coordinating food and beverage orders, and providing excellent guest service. Ideal candidates will demonstrate a passion for hospitality and the ability to maintain cleanliness and organisation. Benefits include free meals on duty, uniform provided, and career...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will manage all pre-departure arrangements, act as the main day-to-day contact for group organisers, and ensure bookings, finances and documentation are handled accurately and on time. Working closely with the Head of Private Groups and the Operations team, you will own the journey from confirmation to departure, ensuring nothing is missed.

Our supportive and values-driven national public sector client are seeking a Business Support Coordinator to play a key role in coordinating projects, supporting events and ensuring the smooth delivery of initiatives. Key Responsibilities - Provide efficient and effective project support across a range of improvement and development projects, groups, and partnerships. - Coordinate internal and...

You will will have a lot of plates to spin and will need to be great a prioritising your workload.

You will need an eye for detail. There are a lot of moving parts in a regulated environment and youll be the one keeping them aligned. What are we looking for? Ideally, someone with experience around volume hiring and admin-heavy coordination, but this could take many forms;

A leading retail brand in Cardiff is looking for a Product Manager to lead the store team in delivering exceptional customer experiences. The ideal candidate will have a strong commercial mindset, a passion for fashion, and proven leadership skills. Responsibilities include managing product placement, ensuring compliance with operational standards, and supporting the team to reach performance...

Job Description We’re recruiting for a Customer Experience Advocate to join our New Business and Payroll team (Client Services). This role will be part of our pensions team, working closely with scheme owners. The position is mainly focused on administrative tasks, with some responsibility for making and receiving calls.Join our team and help us deliver a best-in-class customer experience. We’re...

A leading financial institution in Cardiff seeks a Customer Experience Advisor to provide outstanding customer service. This role involves assisting customers with transactions and queries both in-branch and via phone. Candidates should possess effective communication and problem‐solving skills, and be adaptable to various tasks. With a starting salary of £24,000 and a range of employee benefits,...

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

You will be the first point of contact, handling customer queries and resolving issues with a positive attitude. The ideal candidate has excellent communication skills, strong IT capabilities, and experience in managing high call volumes.

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

APPLY HERE We're recruiting for Customer Experience Advisor's to join our Retail Customer Services Teamwith a starting salary of£23,525. Our phone lines are open between 8am-7pmMonday- Friday (some areas of the business vary in hours so you may work different hours to these started).You'll work35 hoursduring our opening times working 3 days from home and 2 days in our Cardiff office. Our Customer...

A retail company in Cardiff is seeking a team member to support store management by enhancing customer experience and contributing to a creative store environment. Responsibilities include engaging with customers, assisting in operational tasks, and supporting merchandising efforts. Ideal candidates should possess strong communication skills and an interest in the brand, while previous retail...

A leading ethical bank in Cardiff is offering a part-time position for a Customer Service Officer. In this role, you will be the first point of contact for banking customers and provide support through various channels. Ideal candidates will excel in customer service, have experience in a target-driven environment, and have the ability to assist customers from diverse backgrounds. The role offers...

You will manage store operations, ensuring exemplary customer service and team motivation. This position is perfect for those eager to advance their retail career, offering training and opportunities for personal growth. Employees benefit from holiday leave, toy discounts, and flexible payment options, contributing to a rewarding work environment.

You will work closely with Production and Quality teams to support new product introductions and engineering changes.

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...

You will be the first point of contact for the organisation, working closely with both customers and colleagues to deliver excellent customer service and administrative support.

You will need resilience and an ability to manage challenging situations as this role will handle complaints calls, and navigate challenging behaviour from callers.