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- Harpole
- Customer Experience Assistant
Customer Experience Assistant jobs in Harpole
You will be responsible for:Handle customer enquiries across phone, email, and digital channels. Process customer orders accurately. Prepare, issue, and follow up quotations. Streamline and oversee the full end‑to‑end customer experience. Lead a small team of Customer Service AdministratorsEnsure accurate and efficient order processing and service‑delivery workflows.
A recruitment agency is seeking a Customer Service Executive in Northampton. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. The role involves supporting sales and operations, managing customer contracts, and ensuring excellent service levels. Candidates should be strong team players with CRM experience, excellent...
You will be right at the heart of the employee journey, supporting everything from hiring new starters to payroll admin, training coordination and employee engagement.
You will work closely with operational teams, be trusted with responsibility, and have plenty of opportunity to grow your HR skills along the way.
You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.
Customer Resolutions Team Leader & Capability Coach Location: Northampton Salary £32K Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes,...
Customer Care Manager Location: Northampton Salary: £28,500 - £31,000 depending on experience Contract type: Permanent Working hours: 40 hours a week, Monday - Friday About the role We are seeking a proactive Customer Care Manager to join our team in Northampton. In this role, you will manage all aspects of customer aftercare, including warranty and repair works, small works pricing, and...
You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.
About the CompanyThis is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving.About the RoleYou’ll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You’ll work closely with...
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...
You will be delivering Customer Service to students, staff and visitors, answering their enquiries, both in-person, on the phone and through virtual services.
You will need to be IT confident, with the adaptability to learn new systems.
You will be working in a team Monday to Friday, with occasional evening and weekend work.
Join a Market-Leading Retailer - Assistant Manager | Northampton | Up to £36,000 Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, xujxxms career progression, and store expansion, now's the time to be part of...
Catering Assistant As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting. Working with...
Do you have experience working on a Trade Counter &/or trades focused retail? Want to work for a nationwide organisation with great progression opportunities? Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Look no further. Working for this well-established mechanical component distributor as Trade Counter...
What It’s All About - The Role An exciting opportunity has arisen for an enthusiastic Sustainability Assistant to join our Sustainability team based at our Head Office in Northampton. Reporting to one of our Sustainability Managers, the role will support the needs of the team and perform a variety of functions in a fast-paced environment. With a passion for sustainability, the successful...
Retail Assistant - Northampton We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 15 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Retail...
About the CompanyThis is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving.About the RoleYou’ll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You’ll work closely with...
A growing organisation in Northampton is seeking a Customer Service Executive to support sales and enhance customer experience. Key responsibilities include managing CRM data, producing service reports, and preparing contract quotes. The ideal candidate has strong communication skills, CRM experience, and the ability to work under pressure. With a competitive salary of £29,000 and benefits like...
Customer Resolutions Team Leader & Capability Coach Location: Northampton Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring regulatory compliance, and embedding a culture of continuous improvement. You’ll lead and coach a high-performing team, manage...
You will be responsible for: - Handle customer enquiries across phone, email, and digital channels. - Process customer orders accurately. - Prepare, issue, and follow up quotations. - Streamline and oversee the full end‑to‑end customer experience. - Lead a small team of Customer Service Administrators