customer data analyst jobs in West Lothian

We are looking for an experienced Data Analyst who can bridge the gap between technical data systems and functional business units. This position involves gathering data requirements from various internal stakeholders and translating those needs into specific analysis plans. Responsibilities include auditing existing data pipelines, identifying opportunities for process efficiency improvements,...

As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. Responsibilities: - Deliver clear, actionable insights that drive strategic decisions by optimising plans using data, tools, and balanced recommendations. - Lead scenario planning with teams...

You will support the Claims and Operational areas of the business, and will take the lead on learning lessons from previous customer complaints, Financial Ombudsman Service (FOS) decisions, as well guidance and policy provided by the Financial Conduct Authority (FCA) and industry news & trends to address any underlying issues.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will also be comfortable using technology, particularly Microsoft Office, including Excel, and confident building positive relationships both internally and externally.

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

You will analyse complex datasets, identify trends, and collaborate with a wide range of stakeholders to unlock revenue growth opportunities and remediate gaps related to model risk policy requirements on data documentation and quality control. Key Responsibilities - Data Analysis: Collect, process, and analyse large datasets to identify trends, patterns, and actionable insights.

Data Analyst – Global Operations Location: Glasgow | Hybrid Working Available Ready to turn data into actionable insights that drive operational excellence? SThree is looking for a talented Data Analyst to join our Global Operations team. If you love working with data, spotting trends, and creating impactful dashboards that influence business decisions, this is your chance to make a real...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced...

Senior Business Systems Analyst/Product Owner IQVIA Laboratories IQVIA Laboratories is a global leader in drug discovery and development, offering comprehensive central and specialty biomarker services. Our expertise includes genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine, vaccine assays, ADME, and bioanalytical services. We also specialise in antibody and...

You will work closely with stakeholders to analyse and map current processes, ensuring they align with a newly implemented third-party platform designed to streamline global mobility operations. The project involves complex activities such as visa management, accommodation, and compliance for large-scale deployments (50–100 people), so strong process analysis skills are essential.

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

About the role We’re looking for a Treasury & Reconciliations Analyst to join our transactional finance team on a 12-month fixed-term contract. This role plays a key part in managing day-to-day banking and treasury activities, while also supporting the wider finance team with supplier and customer reconciliations. You’ll be working in a fast-paced, high-volume environment, helping ensure...

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

Role: Customer Service Team Manager Location: Glasgow, Hybrid working Salary: £29,500 + Benefits Hours: 35 hours per week Mon-Fri Contract: Full-time, Permanent About the Role We’re looking for an enthusiastic and experienced Customer Service Team Manager to join our clients growing contact centre team. This role requires previous contact centre leadership experience. In this role, you’ll...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced...

Customer Service Lead An established infrastructure and utilities business based in West Lothian is creating a new opportunity for an experienced Customer Service Lead to join them and shape the entire customer service function from the ground up. This is a brand new role within the organisation. There is currently no formal Customer Service department in place. You'll be given full autonomy to...

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. Responsibilities: - Deliver clear, actionable insights that drive strategic decisions by optimising plans using data, tools, and balanced recommendations. - Lead scenario planning with teams...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Finance Analyst within Global Controllership Operations, you'll deliver high quality accounting and reporting services, whilst...