customer data analyst jobs in West Lothian

We are looking for an experienced Data Analyst who can bridge the gap between technical data systems and functional business units. This position involves gathering data requirements from various internal stakeholders and translating those needs into specific analysis plans. Responsibilities include auditing existing data pipelines, identifying opportunities for process efficiency improvements,...

You will support the Claims and Operational areas of the business, and will take the lead on learning lessons from previous customer complaints, Financial Ombudsman Service (FOS) decisions, as well guidance and policy provided by the Financial Conduct Authority (FCA) and industry news & trends to address any underlying issues.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will also be comfortable using technology, particularly Microsoft Office, including Excel, and confident building positive relationships both internally and externally.

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

A leading media and entertainment company is looking for a Lead Planning Analyst in Livingston. In this role, you'll transform complex data into actionable insights, collaborate across teams, and mentor colleagues. You're expected to deliver strategic insights while fostering effective partnerships. This position offers a hybrid working environment and various employee rewards including private...

You will play a key role in ensuring software quality across multiple test phases, working closely with developers, business stakeholders, and project leads to identify issues early and ensure smooth delivery. Key Responsibilities Analyse business and technical requirements for booking/reservation systems .

Senior Business Systems Analyst/Product Owner IQVIA Laboratories IQVIA Laboratories is a global leader in drug discovery and development, offering comprehensive central and specialty biomarker services. Our expertise includes genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine, vaccine assays, ADME, and bioanalytical services. We also specialise in antibody and...

A leading technology firm in the UK is looking for a Senior Product Analyst with strong Salesforce Experience Cloud expertise. You'll collaborate with agile teams to define features, create user stories, and support roadmap delivery. The role involves partnering with engineering teams to shape capability, managing business alignment, and creating data-driven dashboards for stakeholders. The ideal...

You will work closely with senior analysts to analyze financial data, assist in budgeting processes, and contribute to forecasting activities.

You will be immersed in a fast-paced and collaborative environment, where your contributions will directly impact our financial strategy and operations, helping create exceptional experiences for our clients on the water.

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

A leading truck manufacturer is seeking a Regional Customer Sales & Support Manager to strengthen customer relationships and drive sales in Scotland. The role involves developing proactive business partnerships, identifying new business opportunities, and ensuring top-notch customer service. Ideal candidates should have sales experience, skills in data analysis, and a proven track record in...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Performance of period end close activities, providing insightful and accurate reporting Own and lead all P&L and BS calls...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced...

Customer Service Lead An established infrastructure and utilities business based in West Lothian is creating a new opportunity for an experienced Customer Service Lead to join them and shape the entire customer service function from the ground up. This is a brand new role within the organisation. There is currently no formal Customer Service department in place. You'll be given full autonomy to...

You will have knowledge of data analysis and statistics which would be beneficial in this role, along with the ability to thrive under pressure without compromising on quality.

You will develop a collaborative pro‐active focus on strengthening business partnerships through delivery of premium customer service and experience that makes Volvo the partner of choice, in turn strengthening loyalty.

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

Location: Livingston, West Lothian (Hybrid) Seeking a Senior Product Analyst with strong Salesforce Experience Cloud expertise to support large-scale digital and commercial initiatives. In this role, you'll work across multiple agile teams to define features, write user stories, support roadmap delivery, and ensure alignment between business, engineering, and stakeholder groups. Key...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Finance Analyst within Global Controllership Operations, you'll deliver high quality accounting and reporting services, whilst...

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.