Customer Case Handler jobs in Southampton

Job Description Location: Southampton Department: G R Marshall & Co Job Type: Full time Contract Type: Permanent GR Marshalls friendly and experienced team has been providing expert insurance advice and a superior level of customer service to valued clients throughout Hythe, Southampton and the wider Hampshire area since 1974. We are now part of the wider JMG Group who are a Private Equity...

We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 25 per week Shift pattern: 16:00 until...

You will handle complaints, both B2B and B2C take ownership for cases and deal with them through to completion when necessary.

You will also be serving customers in a more proactive way, for example by contacting them to tell them of a delay as soon as it is clear this might happen, which keeps the customer up to date and minimises the chances of it escalating into a customer complaint.

You will need to apply an investigative mind set to;

You will then progress to a tutoring phase, taking live calls with the support of a dedicated tutor for up to 6 sets of shifts.

You must be 18 years or older to apply for this role and appointment will be subject to satisfactory clearance of pre-employment checks.

Are you passionate about driving organisational success through effective change strategies? Are you someone who’s looking for a new challenge and wanting to make a difference? If so, we have the perfect opportunity for you! We’re looking for two Dispute Resolution Case Managers to join our Dispute Resolutions Team where you’ll play a key role in responding to casework (formal investigations)...

You will be expected to travel to regular meetings within Hampshire. Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension, Life Assurance x 2, Employee Discount Scheme, Medical Cash Plan (pro rata)

You will also require the following:

Job Description Are you an Electrician, seeking your next contract in Hampshire?My client has an immediate opportunity for an Electrician to join their Property Services team on an initial interim basis, leading to a permanent job.The successful applicant will carry out electrical installation service and responsive maintenance work in a safe and efficient manner.Responsibilities: - Responsive...

Job Description My client has recently taken over a new home and looking for perm RGNs to join the team Main responsibilities of Staff Nurse – RGN role: • Assess patient’s health and well being across a complex and changing caseload • Assist in the delivery of care to meet individuals health and wellbeing needs • Provide and receive complex, sensitive or contentious information • Develop...

You will help shape both platform capabilities and client application experiences, contributing to work across backend services, operator-facing management tools, and consumer-facing applications for web, mobile and connected TV devices.

You will work as part of a team progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include: - Working with the Lead Lawyer to manage a caseload of complex injury claims including high value multi-track and catastrophic injury claims involving brain injury, spinal cord injury, amputation and fatal claims.

Precision for Medicine is hiring a Medical Director/Senior Medical Director – Oncology to join our global team! candidates can work remotely in any of the following locations: UK, Poland, Hungary, Romania, Serbia or Slovakia. Position SummaryThe Medical Director serves as the project physician and provides medical and scientific expertise to project teams. The Medical Director’s primary focus of...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are...

You will play a key role in ensuring systems are safe, compliant, and fit for purpose across the full project lifecycle. This role requires active Security Check (SC) clearance. Key Responsibilities - Lead and support safety assurance activities across complex engineering projects

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Leading in our stores: Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers....

You must be self-motivated and able to work to tough deadlines, managing competing stakeholder demands.

You will be aligned with the UK Capture Operations team, report to the UK Head of Capture, with a focus to leading Capture opportunities to MoD and Homeland Security.

You will take ownership of the full sales cycle, positioning a modern spend intelligence platform to senior procurement, finance and transformation leaders. The focus is on identifying high-value prospects, leading sophisticated discovery and closing multi-stakeholder opportunities across a broad range of company sizes.

You will need to apply an investigative mind set to;

You will then progress to a tutoring phase, taking live calls with the support of a dedicated tutor for up to 6 sets of shifts.

You must be 18 years or older to apply for this role and appointment will be subject to satisfactory clearance of pre-employment checks.

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are...

- We have an exciting opportunity for you to join our Operations team as a Package Handler at Southampton. Working hours: 25 hours per week Shift pattern: Monday to Thursday 16.00 - 21.00, Friday 15.30 - 20.30 Salary: £12.72 per hour with premia paid for hours worked between 19.00 - 22.00 and 22.00 - 06.00) Who we are: FedEx is the largest express transportation company in the world,...