Customer Case Handler jobs in Newcastle upon Tyne

Role: LegalClaims Handler Department: Employers & Public Liability Injury Claims Location: Newcastle Salary: Competitive Hours: Monday to Friday, 9am5pm (35 hours/week, 1-hour unpaid lunch) Overview We are looking for an experienced claims handler to join our employers and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal...

Overview We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). At AND-E, we're not just handling claims — we're helping people through one of the most stressful moments in their lives. If you're empathetic, a great listener, and passionate about delivering outstanding customer care, this...

Serving our customers, communities, and planet a little better every day. Salary: From £27,200 – £34,000 (dependant on experience) + annual bonus & benefits. Work Level: 1, Permanent Location: Newcastle, hybrid* Training/ Office Attendance: You'll start your journey with 6 weeks of training to give you the best start and tools in your career. Training will be office based & Monday to Friday...

Serving our customers, communities, and planet a little better every day. Training/ Office Attendance: You'll start your journey with 6 weeks of training to give you the best start and tools in your career. Training will be office based & Monday to Friday 09:00 -17:00. Once competent in role you'll have the opportunity to move to hybrid working, if certain criteria are met. Closing Date:...

Leverage your excellent Case Management skills Take on a new challenge within our self-insurance team Work for a reputable organisation known for the amazing and supportive culture. EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to...

Tesco Insurance • Newcastle - Q8 Building, Quorum Business Park, Longbenton, NE12 8BU, United Kingdom • Permanent • Apply by 30-Jan-2026 About the role Serving our customers, communities, and planet a little better every day. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in...

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Newcastle Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from...

Claims Handler - Employers’ Liability and Public Liability Injury ClaimsNewcastle upon Tyne / HybnidThis is not a portal treadmill! It’s a grown-up claims role for someone who can already run files and wants more than rinse-and-repeat whiplash claims. EL PL experience helps, but strong PI experience and the appetite to litigate matter more.You’ll join a claimant team handling portal-exited and...

We are looking for an experienced claims handler to join our employers' and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure...

Litigated Motor Claims Handler – Keoghs Location: Newcastle, United Kingdom Department: Claims Management Keoghs Newcastle Upon Tyne, England, United Kingdom Key Responsibilities Dealing with a caseload of DA credit hire & injury files under supervision of the Team Leader. Review and analyse files throughout the life of the case, in accordance with client guidelines. Develop and maintain...

You will play a key role in maintaining strong client relationships and providing expert guidance on insurance products and policies. Overview Responsibilities Manage and service a portfolio of commercial insurance clients, ensuring high levels of customer satisfaction Collaborate with underwriters, insurers, and brokers to negotiate and secure the best coverage options for clients

Tesco Insurance • Newcastle - Q8 Building, Quorum Business Park, Longbenton, NE12 8BU, United Kingdom • Permanent • Apply by 27-Jan-2026 About the role Serving our customers, communities, and planet a little better every day. Salary: From £27,200 - £34,000 (dependant on experience) + annual bonus & benefits. Work Level: 1, Permanent Location: Newcastle, hybrid* Training/ Office Attendance:...

Overview We're growing our team and looking for enthusiastic Customer Claims Handlers – AD to join us! Hybrid working | 37.5 hrs (Mon–Fri) In this role, you'll be the reassuring voice our customers rely on when dealing with the repair or loss of their vehicle. You'll manage customer queries with confidence and empathy, guiding them through the accident and repair journey while keeping...

Claims Handler - Employers’ & Public Liability Injury ClaimsStandard 8 is recruiting for a solid, well-run claimant practice that knows its way around Employers’ and Public Liability work and isn’t reinventing the wheel for the sake of it.The role is based in Newcastle and centres on portal-exited and non-portal fast-track PI claims.This is one for someone who can run their own EL/PL caseload...

You will feel great satisfaction knowing your talent and hard work has a purpose. The Case Management Specialist role is a crucial aspect to assisting an injured worker get their lives back.

You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment.

Serving our customers, communities, and planet a little better every day. Claims Handler | Total Loss Salary: From £26,000 + annual bonus and benefits Work Level: 1 Location: Newcastle Working hours: 36 hours per week. Shift hours are Monday to Friday 09:00-17:00. Training: You'll start your journey with 6-8 weeks of training to give you the best start and tools in your career. Office based...

You will help advance files, gather documents, liaise with third parties and ensure clients receive excellent communication and service. This role is ideal for someone who already has some exposure to credit hire or motor claims and is eager to grow in this field. Key Responsibilities

An established insurance company based in Newcastle upon Tyne is seeking a Claims Handler for their Third Party Assist unit. This role focuses on offering exceptional customer service and negotiating fair settlements with third-party claimants. Candidates should demonstrate empathy, strong communication skills, and a proactive approach to problem-solving. The position includes a competitive...

Overview We're committed to delivering outstanding service to our customers — but that starts with looking after the people who make it happen: you . We're excited to be recruiting Claims Handlers (Third Party Property Damage) to join our team. You'll receive all the training and support you need to thrive, along with a fantastic benefits package and the flexibility of hybrid working. Bring...

A leading insurance provider in the UK is seeking Claims Handlers to join the Third Party Settlement Team. In this role, you will manage and settle claims, ensuring compliance with policy and legal standards while delivering compassionate customer service. The ideal candidate will have a strong understanding of insurance principles, be able to manage their own caseload efficiently, and possess...