Customer Case Handler jobs in Cardiff

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

You will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage where you will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements.

About us Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas. Working here: A...

Your newpany An award-winning Not for Profit organisation based in central Cardiff. Your new role Working as a Case Administrator, you will be responsible for supporting the administration for student cases. This will include providing first-class customer service and administrative support to the wider team, as well as liaising and updating students on their individual cases. You'll be...

Working hours: This role is available on a part-time, job-share or full-time basis (37.5 HPW) Location: Flexible – home-working contracts available The opportunity: At Zurich, we’re on an exciting journey of change and transformation. Our aim is to be the leading Retail Protection provider for advisers, customers, and colleagues alike. As our business grows, we’re now looking for a passionate,...

Simply Conveyancing is the leading premium conveyancing provider in the UK. Simply blends high street customer service principles & technical expertise with state of the art processes, technologies and support. We're recruiting Lawyers based in or near Cardiff who want the best of both worlds. What makes Simply special is our adherenceto the following principles: A No One Cares More...

You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard. Provide overviews of cases to Heads of Departments. Active contribution and participation in surge response.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...

You will also be provided with full benefits, home office set up, generous car allowance, expenses etc.

Chartered Legal Executive/Solicitor - Military Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Our team of expert military solicitors ensures service men and women have access to specialist advice. We help military service personnel who need to bring a claim against the Ministry of Defence due to failure to adequately protect...

Team Manager - Job Number: 557048 - Closing at: Dec 10 2025 - 23:55 GMT Base Location: Reading, Perth or Cardiff Salary: £43, 704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: 12-month secondment or 12-month FTC | Full Time | options available The role Join SSE Business Energy as Team Manager you will lead a team of skilled complaint...

Litigator - Cardiff (Hybrid or Fully Remote) £38,000- £55,000 + Excellent Benefits A leading Cardiff-based legal practice is expanding its Litigation team and is seeking talented Qualified Solicitors to join their growing, forward-thinking organisation. This is an exciting opportunity to be part of a modern, values-driven firm that specialises in high-quality personal injury work and offers...

Job Description Job Purpose: To provide the users of the Telecare Cardiff with an efficient, reliable and friendly response to their emergency alarm calls. Duties and Responsibilities - To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. - To work with colleagues within the Contact Centre and other...

Title: Co-Founder / Fractional Chief Technology Officer Location: Remote (UK / EU only) Salary: Equity only (to start) - with vesting period Platform: AI-Native Talent Intelligence Platform Stage: Early product (working demo MVP) with live AWS infrastructure and AI workflows in place The Role We are recruiting for our sister business 'hdhnt', this is an AI-native Talent Acquisition platform...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are...

Data Scientist - £70k | Remote / Hybrid | FinTech / Payments We’re working with an established FinTech / Payments business that has been helping customers manage and move money globally for many years. The company builds technology-led products that support low-cost, multi-currency payments and money management, operating across several regulated markets. They’re now investing further in their...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...

Basis Full time Date posted 11/12/2025 Job reference HJ0416 Background Our team of expert military solicitors ensure service men and women have access to the specialist advice they need. The department help military service personnel who need to bring a claim against the Ministry of Defence due to their failure to adequately protect from illness or avoidable injury. The team advise on a...

Team Manager - Litigation Department Location: Cardiff | Salary: Competitive (DOE) + Excellent Benefits The firm is a growing legal practice led by a team of experts who specialise in personal injury claims. Clients are always at the heart of everything the firm does, and it prides itself on delivering exceptional service and care throughout the claims process. Operating as a standalone...