Customer Case Handler jobs in Oxfordshire

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

1 day ago Be among the first 25 applicants Cork & Co, based in Thame, are Mortgage and Insurance experts with over 50 years of collective experience in our small team of 6. We are proud of our 150+ five-star Google reviews. Our services are tailored to first-time buyers and business owners. Cork & Co is an Appointed Representative of New Leaf Distribution Ltd., authorised and regulated by the...

We’re excited to be on the lookout for an experienced Product Manager at Dematic for Fixed Case and Tote Storage, focusing on Shuttle and Ultra-High Density Storage technologies. This role is part of our global team and plays a pivotal role in the development and success of our product offerings. In this role, you’ll be responsible for defining product strategies, aligning cross-functional...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

An animal welfare organization is seeking an Adoptions Preparation Rider to manage horse cases at their Burford rehoming center. The part-time, permanent position involves high welfare standards, training horses for rehoming, and showcasing them to potential adopters. Candidates must have experience in horse handling and communication skills, with a passion for equine care. This role includes...

Job Description Position: Insurance Executive Location: Kidlington (Hybrid working) Salary: £35,000 per annum Hours: 09:00 - 17:00 (Monday - Friday) Experience: Insurance Broker, Account Handler, Commercial Insurance, Personal Lines, Renewals, Client Advisor, Customer Service, Policy Administration The Opportunity Thompson & Terry Recruitment are delighted to be working with our good...

The opportunity We're currently looking for a Customer Engagement Advisor. Someone to join our Customer Experience team and play a key role in putting our customers first, and ensuring our Customer Engagement Centre are offering finest levels of customer service. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. Working...

You will be an internal champion for the customer at all times. ROLE RESPONSIBILITIES Key Responsibilities: Lead a cross-functional team of Support Agents managing a blend of simple and complex customer tickets Own team performance against SLA compliance, backlog health, comms cadence and CSAT

What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the...

The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Primary Responsibilities - Work with your assigned clients to build a mutually agreed upon ‘Success Plan' with performance objectives and critical...

You must be available to work overtime and weekends on an ad hoc basis to meet the needs of the business. - Regular travel to customer sites or potential sites (up to 25% of time), regularly on short notice.

You will have shown leadership skills in previous positions and are keen to develop these skills further by owning your role from end to end.

You will also conduct bed leaver reviews, signpost customers to other Oxfordshire services, and navigate multiple health and social care systems to deliver effective support.

You will benefit from flexible working arrangements in line with the Councils Agile Working Policy, though travel across Oxfordshire may occasionally be required.

About Bókun Bókun is a business management software created specifically for suppliers of tours, attractions, and experiences around the world. Its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels alongside enabling 3rd parties to build and connect to our platform while optimizing supplier operations with new tools and services to...

Adoptions Preparation Rider Application Deadline: 18 January 2026 Department: Rehoming & Fostering Services Employment Type: Permanent Location: Burford Reporting To: Jess Hall Compensation: £23,993 / year Description Contract: Permanent, 37.5 hours per week Salary: £23,993 per annum Location: Burford rehoming centre, OX18 4PF Closing date: Sunday 18th January 2026 Interview dates: 27th...

Job Description This exciting Finance Business Partner role will be a key member of the Finance team to build and maintain strong partnerships with senior managers across the business, developing complex analyses and delivering financial insight to enhance decision making and influence business strategy. Client Details This organisation is a well-established forward thinking commercial...

Job Description Product Test Engineer - Digital Health Innovation Newton Colmore is working with a medical devices company that's redefining how clinical trials and patient monitoring are conducted worldwide. Their platform combines custom hardware, cloud applications, and advanced machine learning to deliver life-changing physiological insights. As a Product Test Engineer, you'll play a...

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job...

You will ensure that the critical data delivered to partners is accurate, reliable, and compliant. The main responsibilities for the role include; - Develop comprehensive system test specifications and test cases to ensure products exceed regulatory requirements and customer expectations

Adoptions Preparation Rider - weekends Application Deadline: 10 December 2025 Department: Rehoming & Fostering Services Employment Type: Permanent Location: Burford Reporting To: Clare Bevins Compensation: £14,396 / year Contract: Permanent, part time, 22.5 hours (Saturday, Sunday & Monday) Salary: £14,396 per annum (£23,993 FTE) Location: Burford rehoming centre, OX18 4PF Closing date:...

A leading animal welfare organization in Burford is seeking an experienced Adoptions Preparation Rider to expertly manage horse cases, prioritizing welfare and customer service. This full-time role requires a skilled horse handler, passionate about equine care, capable of ensuring high welfare standards during assessments and rehabilitation. The ideal candidate holds BHS stage 3 or equivalent and...