customer business manager jobs in Solihull

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding...

Location: 2 Prince's Way, Solihull, B91 3ES (Office-based initially, with the potential for hybrid working)Start Date: ASAPDuration: 6 monthsPay Rate: £14.70 per hourWorking Hours: Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm About the RoleThe Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services...

Customs Brokerage Associate - Hybrid (2 Days Working from Home)Location: Solihull, Birmingham (Hybrid - 3 days office / 2 days from home)Salary: £30,000 - £35,000 per annum (depending on experience)Hours: Monday to Friday, 37.5 hours per weekAbout the RoleThis is an excellent opportunity to join a respected and forward-thinking logistics business that values teamwork, professional growth, and...

Job Description We are working exclusively with our client, a global leader in their field, on a Finance Business Partner opportunity as part of their continued growth. This is a high-impact role supporting project and commercial managers across multiple revenue streams, with a strong focus on financial insight, strategic decision-making, and operational excellence. Key Highlights: - Partner...

Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 70 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. In order to make an application, simply read...

You will need to be highly competent using Excel and other analytical tools to produce business insights, and a confident business partner able to speak effectively to non-finance colleagues, challenging them when required.

About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UKs leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare and more. Our Vision:...

Key Responsibilities: * Primary responsibility is to acquire new Asian/Oriental Restaurant & Takeaway food business, both from a predefined list of potential customers and through proactive efforts. * Drive growth and expansion within the existing Asian/Oriental Restaurant & Takeaway customer base. * Develop and maintain strong relationships with customer accounts to foster long-term business. *...

About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate...

You will be working in a large prestigious contact centre in the B37 area of Birmingham.

You must have previous contact centre team management experience as you will be overseeing 4 x Team Leaders. The salary for the role is between 45-50K.

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction.

You will have handled customer escalations directly and navigated cross-functional resolution in partnership with Product or Engineering.

You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Business Development Manager (Fire & Security)England£ Experience Dependent + Car + BonusOur client are a global company that provide a range of services in to critical infrastructure, manufacturing and commercial buildings. They are seeking a Business development manager to join their team. The right candidate will be able to exploit the generous, uncapped, bonus structure on offer and take home...

You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

Job Description Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function?This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation is ready to modernise its IT support offering and elevate its customer-facing...

You will lead a dedicated team working with children and young people across prevention, out-of-court disposals, statutory interventions, and custody. The team currently supports around 100 children at any one time. Key Responsibilities - Lead and manage a small, skilled team (2 Team Managers, 2 Team Leads, Restorative Justice Worker, 10 Youth Justice Officers, and 2 Support Workers).

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

Life on the teamWere looking for a proactive and data-driven Workplace Analytics Manager to deliver exceptional end-user experience across our customers environments. Youll turn analytics and data insights into tangible improvements that enhance user satisfaction, efficiency, and business productivity.In this role, youll lead a team of Proactive Engineers, manage service delivery, and act as the...

You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding...