contact centre manager jobs in Coventry

Your main responsibilities Are you passionate about delivering outstanding customer service? Join our dynamic Customer Care Centre (CCC) team in Coventry, where you’ll play a vital role in providing a customer-centric experience for both external and internal stakeholders. As a Customer Care Centre Advisor, you’ll be the first point of contact for business customers, consumers, engineers, and...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Health & Safety & Facilities Manager - Semi Automated Distribution Centre OperationsSalary: c£(phone number removed) pa + Bonus + Excellent BenefitsLocation: Coventry (on-site, 5 days/week)The OpportunityA pivotal opportunity to lead the health, safety and facilities function at a major semi-automated distribution centre. This site processes over 150,000 items daily, supporting a fast-paced,...

You will be a confident and compassionate leader with a strong background in domiciliary or homecare management. You’ll bring both strategic thinking and hands-on leadership to the role. Essential requirements include: - Level 5 Diploma in Leadership for Health & Social Care (or working towards)

CakeDrop : Field Sales Manager Department : Commercial Contract Type: Full time Location: Remote (with regular travel within London) Salary: £30-32K Who Are We? CakeDrop is an award-winning supplier of branded treats for businesses. We help companies bring their brand to life through creative, custom treats for workplace experiences, corporate events and client gifting. We work directly...

You will consultatively sell the company’s full portfolio of services and develop strategic sales plans to exceed revenue targets. - Solution Design: Collaborate with the solutions team to build technical proposals that accurately address complex client infrastructure requirements.

You will also feed back market intelligence to product teams to drive continuous improvement.

Kara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respire care to residents living in our homes. We believe our residents deserves choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us...

TRADE SALES MANAGER – ELECTRICAL WHOLESALERS NORTHERN IRELAND SALARY UP TO £50,000 + BONUS + CAR ALLOWANCE This is a field-based trade sales role covering Northern Ireland, focused on driving growth through the electrical wholesale channel. You’ll take ownership of an established territory with existing relationships and spend, but with clear headroom to grow it further. This is a role for...

Integrated Healthcare Specialist (IHS) UK | Field-based / Hybrid | Permanent A global specialty pharmaceutical company is building a new UK Integrated Healthcare Specialist (IHS) team to support entry into a new specialist therapy area within secondary care (dermatology/immunology) This is a rare opportunity to join a business entering a new TA, help shape its UK footprint, and play a key role...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Position: Project Manager – Industrial Cooling Division Contract: Permanent, Full Time Location: REMOTE. Based anywhere in the UK Salary: up to 80K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high...

You must have a technical qualification and previously worked in a technical role, perhaps as an Electrical or Electronics Engineer as well as proven experience in business-to-business sales or specification or market development roles within the electrical switchgear or power management industry.

Area Sales Manager – Garden Products £38-40,000 Basic, Bonus, Company Car + Benefits Excellent opportunity here with a rapidly expanding manufacturer: The Company • Market leading manufacturer of Garden Products • Established, highly reputable, very successful • Expanding, ambitious and innovative Company • Offer exciting and realistic career opportunities The Role • To cover an area...

You will work closely with our Senior Account Managers, supporting existing client accounts while learning how to identify and develop new business opportunities.

You will be supported and trained to become a trusted point of contact for clients, helping to understand their needs and contribute to solutions that deliver real value.

Job Description The Role As a Project Manager - you will be responsible for overseeing the successful execution of large-scale industrial cooling projects from initiation to completion. Your role will focus on managing major industrial installations that require comprehensive cooling solutions for food manufacturing facilities, data centres, distribution centres, and other industrial...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...

You will be part of the journey from the very beginning, giving you a real opportunity to make your mark. Our fully paid, 3 week bespoke Induction will begin May 2026!

Job Description re you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like ‘just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly? Change and uncertainty can be really difficult,...

Better places, thriving communities. Job title: Incident Response Centre Supervisor Where: Coventry - Ansty Park When: We're looking to get the right person into the team Hours: 4 on 4 off working 12-hour shift patterns of days/ late nights 14.91 Per Hour Job objectives and responsibilities · Leading IRC Operators to support colleagues across the client's network by creating a safe and...