You will effectively and efficiently demonstrate a professional approach to ensure that all interactions are managed calmly and with empathy ensuring the correct action is taken to resolve queries.
You will therefore need to maintain up to date knowledge of all services to provide excellent customer services to residents and those who access our clients services.
Job Description Job Title: Contact Centre Operative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious...
You must have a full UK driving licence and have your own vehicle - They are looking for ideally one male and one female support worker due to certain children’s needs - NVQ level 3 Diploma for the Children and Young People's Workforce would be very beneficial but would consider someone working towards it with the hands on experience
Housing Repairs and Maintenance Contact Centre Manager An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. If youve also worked in the following roles, wed also like to hear from you: Contact Centre Operations Manager,...
Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye...
Head of Contact Centre Your new company Hays are recruiting for a permanent Head of Contact Centre based in Manchester City Centre. This position is responsible for leading and optimising the operations of a multichannel client service function. This role will ensure the delivery of exceptional service quality through effective workforce management, training, client communications, and change...
Job Description This role is a brilliant opportunity for experienced senior sales leader to accelerate their earnings in a fast-paced, fun, and challenging contact centre sales environment. You’ll enjoy a starting salary of £45,000 plus uncapped commission paid monthly. We are looking for someone that can drive performance in a target-driven sales environment and is passionate about people...
Job Description Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express...
You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.
Job title: Child Contact Centre Supervisor Location: Bournemouth Employment type: Part-time Working hours: 20 Hours per week (Saturday and Sunday) Salary: £13,800.84 per annum About us: YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking...
We are recruiting an experienced inboundCall Handler to work asRepairs Advisors based in Hertford. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career...
About M&S Bank Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Were proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. Were here to make banking feel more personal and that starts with...
You will also support the sales and marketing teams in order to maximise the efficiency of sales consultants’ time so they can focus on qualified leads. This role will be worked on a rota basis from Monday - Sunday, with core hours from 9am-8pm and 10am-5pm on Sundays. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible.
About M&S Bank W ere proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. Were here to make banking feel more personal and that starts with how we support our people. The Opportunity This is more than a customer service role its a launchpad for your career....
Are you a sales leader with a proven track record? At CarFinance 247, we're searching for a Head of Sales to help drive our business to the next level. Reporting directly into the Sales Director you will be responsible for leading a large, fast paced phone base sales environment . With full responsibility for their overall target; you will be a hands-on leader who can cope in a fast paced,...
Contact Centre Coach Your new company A leading Insurance organisation based in Bradley Stoke, Bristol Working Pattern 35hrs a week Monday to Friday, every 6 weeks a Saturday shift (day to take in lieu) Your new role - Use performance data, call quality insights, and customer feedback to identify coaching needs. - Deliver one-to-one and team coaching sessions for agents to drive measurable...
Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye...
This role is a brilliant opportunity for experienced senior sales leader to accelerate their earnings in a fast-paced, fun, and challenging contact centre sales environment. You’ll enjoy a starting salary of £45,000 plus uncapped commission paid monthly. We are looking for someone that can drive performance in a target-driven sales environment and is passionate about people development, process...
Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye...
Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye...