complaint representative jobs in Belfast

You will manage and motivate your teams to maximize performance and operational effectiveness, while maintaining high standards of claimant care and quality.

You will achieve this by setting objectives, conducting 1-2-1 meetings and appraisals, overseeing recruitment and selection, providing coaching, and managing absences and disciplinary actions.

Customer Excellence Manager (Ref 2026-3) Location: 2 Adelaide Street, Belfast, BT2 8PB Reporting directly to the Head of Estates, the Customer Excellence Manager will lead the delivery of high-quality complaint management services across Housing Services and Asset Management, including Final Stage and Ombudsman complaints. The role also oversees the Corporate Complaints Management function and...

We’re hiring a Senior Quality Assurance Specialist known as a Quality Senior Scientist internally Location: Chippenham, Wiltshire, 2 days a week hybrid Contract: Fixed-Term Contract (12 months) Reports to: Scientific Affairs Director – Pharma Division Are you passionate about driving quality excellence in healthcare? Do you thrive in a regulated environment where your expertise directly...

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

CUSTOMER SERVICE REPRESENTATIVE Reports to: Operations Manager NI Company: Brennan Co NI The Brennan Co Group , founded in Dublin in 1967, incorporates four companies Brennan Co , Brennan Co NI, Brennan Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences,...

You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports the brand standards of Crowne Plaza, and hotel targets.

You will play a crucial part in the day-to-day running of the Food and Beverage operations – working as part of the Management Team, making sure the F&B outlets run smoothly.

Bupa Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Specialist Orthodontist role at Bupa Bupa Belfast, Northern Ireland, United Kingdom 9 months ago Be among the first 25 applicants Join to apply for the Specialist Orthodontist role at Bupa Get AI-powered advice on this job and more exclusive features. We’re looking for a Specialist...

You will lead our policy analysis team, producing high-value insight that supports major programmes, legislative development, and ministerial engagement.

You will lead a skilled team of analysts, setting direction, developing capability, and overseeing a portfolio of analytical work that directly supports senior leaders and the Executive.

Job description Title: Contract and Performance Manager - Belfast Location: Belfast * Hours: Monday-Friday, 9am-5pm * Pay Rate / Salary: £ per hour * Contract Type: Temporary * Recruitment managed by Staffline on behalf of Northern Ireland Housing Executive (NIHE). About the Role: The Contract and Performance Manager will coordinate contract monitoring, reporting, compliance and governance for...

You will be required to undergo and successfully gain a BPSS security clearance check in order to undertake this position***About HAAS**The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC).

You will also be asked to complete a CV with details of your education, professional qualifications, previous skills and full employment history.

You will be assessed against the same behaviours at the interview stage and will be asked to provide examples of how you have demonstrated the behaviours.

Job Description The position as Home Manager requires previous experience minimum 3 years as a Deputy Manager/Senior Nursing staff and must be NMC Registered. OUR VISION To improve the lives of our residents and the communities we serve by consistently delivering special resident experiences and to be the best place to work in the care sector Main purpose of the role Leading the home and...

Working as part of the Asset Management team, the purpose of this role is to ensure that the Association's existing and new schemes comply with all relevant statutory regulations through robust programme and project management of contractors and consultants as required. The role may encompass cyclical maintenance and shall require cross team and cross functional working. Responsibilities Manage,...

You will be working in a small but highly successful team to achieve targets and provide the best standard of service to both internal and external stakeholders.

You will manage a variety of customer scenarios.

You will run reports, provide an excellent standard of service, and provide expert business knowledge also.

Our team in Belfast currently has an opening for a Quality Manager (12 month maternity cover) - Belfast As the Quality Manager (12 months maternity cover), it will be your responsibility to: Direct input to the review, update and maintenance of the Quality, Business manuals & product specifications for the Belfast Depot. Maintain and comply with the relevant standards & external bodies to...

Job Purpose To lead and manage catering services across multiple healthcare sites, ensuring safe, high‐quality, and cost‐effective food provision for patients, staff, and visitors in compliance with nutritional standards, food safety regulations, and contractual obligations. Operational Management Oversee catering operations across designated healthcare sites. Ensure menus meet patient dietary...

**Senior Information Access Officer**Full time/Part Time**Salary:** **£44,297 - £49,813pa**, with potential for further progression to **£56,082** with our pay progression scheme.Location: HybridContracted to our Wilmslow, London, Edinburgh, Belfast, or Cardiff office, however, through hybrid working we offer flexible home and office-based working opportunities. There will be times when you will...

About Us Isio was ‘born’ in , and we’ve been challenging existing thinking on pensions, benefits and investment advice ever since. We provide companies, trustees, and individuals with the highest levels of expertise across our core pensions business, which includes Actuarial & Consulting and Pensions Administration, as well as our complementary services: Investment Advisory, Reward & Benefits...

You will be responsible for leading the development and implementation of quality assurance, compliance, and risk management strategies to ensure robust governance, regulatory adherence, and continuous improvement across the organisation.

Job Description About Us Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development...