call centre supervisor jobs in County of Cardiff

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

An excellent opportunity has arisen for a Retail Security Officer to join Kingdom Services Group Ltd, working at a shopping centre site in Cardiff, CF10 area. In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development. Hours: On average 40 hours per week, shifts as per site rota....

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Start: ASAPLocation: Cardiff (hybrid – some WFH once trained)A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly.Please note: Control‑M experience is essential....

DescriptionOur local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector based on performance and organisational needs.ResponsibilityTo deliver services to customers across various...

Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

Welsh Speaking Cover Supervisors - All SubjectsWelsh-Speaking Cover Supervisors Needed in Cardiff!Join Tradewind Recruitment - Your Trusted Welsh Education PartnerMake a real impact in the classroom while supporting Welsh-medium education.Are you a fluent Welsh speaker with experience working in schools? We're looking for Welsh-speaking Cover Supervisors to work across a range of primary and...

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for two Nights Warehouse Sortation Supervisor's to join our Nantgarw team! We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our...

Our Major Projects team are recruiting 1x Groundworks/Civils Supervisor for work near Penrith (Cumbria).Please note that due to the site location, you must have your own transport. Site is inaccessible via public transport.Job Details * Location: near Penrith * Start: Monday 2.2.26 * Duration: Initially 2 weeks (Holiday Cover) * There is the likelihood that a suitable candidate will be kept on...

M&E Site Supervisor – SubstationsLocation: South Wales / South West EnglandContract Type: PermanentSalary: £50,000 – £60,000 per annum + Company vehicle and fuel card for business useRole OverviewWe are seeking an experienced M&E Site Supervisor to oversee mechanical and electrical works on high-voltage substation projects across South Wales and South West England.In this role, you will supervise...

Site Supervisor Location: Cardiff, Wales Department: Engineering and infrastructure Are you an experienced Site Supervisor looking to play a crucial role in the development of a state-of-the-art cancer centre? Join the company's dynamic team and contribute to a project that will make a real difference. Reporting to the project's Works Manager, you will be responsible for coordinating...

Are you looking to join our set? If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 16 hours per week. WHAT WILL THIS ROLE INVOLE? As a Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on...

You will be working as part of a small, closely knit team and be responsible for ensuring projects are meeting deadlines, the workforce is driven and the workshop remains in good condition. Role & Responsibilities:Deliver high quality, consistent and competent construction in accordance with project/company requirements, standards and procedures.

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...

You will oversee Customer Service and Licensing Officers who handle inquiries from service users, ensuring excellent service delivery. The ideal candidate will have previous experience in a call centre environment and possess strong supervisory skills along with a commitment to customer service.