2nd Line Support jobs in Milton, Cambridgeshire

You will be supported by the other technicians in the group and escalate issues when needed, whilst maintaining an approachable and friendly demeanour. An enhanced DBS check will be undertaken before starting this role and your responsibilities will include:

You will often be the go-to person for resolving advanced technical challenges that require a high level of knowledge and expertise. In addition to providing direct support, you will also follow processes and perform administrative functions.

A leading IT services provider is seeking an experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities - Act as the final escalation point for advanced support tickets and critical incidents. - Troubleshoot...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will help to resolve complex technical issues minimising business impact

You will come from a 2nd or 3rd line Service Desk analyst role with experience of dealing with 2nd line queries quite easily in a fully cloud based organisation.

You will play a key role within our IT Service & Support Team providing excellent service to our colleagues.

1st Line IT Technician Location: Glasgow (Office-Based) Type: Full-Time A growing telecoms and IT services provider is seeking a skilled and enthusiastic 1st Line IT Technician to join a dynamic Managed Service Provider (MSP) Service Desk team. This is an excellent opportunity for someone passionate about IT support and eager to develop within a technically diverse environment. Key...

You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

You will be instrumental in executing our strategy to EXPAND our footprint by driving BIG DEALS through PLATFORMIZATION and Strategic Programs. Your Strategic ImpactAs a Major Account Manager focused on the MOD, FLCs, and National Security Organisations, you will:

You will complete allocated tasks in order to maintain On-Time Performance, including but not limited to defect rectification, progression of ADF's, routine/scheduled & planned maintenance and daily tasks under appropriate civilian and military supervision.

You will support on-going Team Atlas improvement and expansion initiatives.

Product Line Engineer - Rotating Equipment Remote Are you an engineer with a strong background in magnetic drive or sealless pump technology? Do you enjoy combining technical knowledge with product ownership and commercial responsibility? We're representing a global engineering manufacturer known for its high-quality industrial systems. They're looking for a Product Line Engineer to take...

Job Description Job Title: Line Leader Location: Marden (Tonbridge area) Start Date: Immediate Type: Temp to Perm or Permanent Shifts: 4 days on / 3 days off (12-hour shifts: 7:00am–7:00pm) We are seeking experienced Line Leaders to join a growing and reputable business in Marden. This is an excellent opportunity for individuals with leadership experience in a production environment who are...

Do you have excellent customer service skills ? Are you experienced providing 1st and 2nd line IT support ? Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow ? My client is looking for experienced Service Desk Analysts to join the team on both a permanent and a fixed term basis. The permanent role is to cover evening shifts between 12...

You will provide first line technical support to clients, requiring an aptitude for working with applications/ systems to undertake analysis, diagnosis, and resolution of client problems, which may range from very straight forward problems through to more complicated issues.

Graduate / 1st Line Support - SQL / Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas / Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software experience. Key Skills: o...

Job Description Product Support Engineer Cambridge (Hybrid) About RealVNC® RealVNC® is the trusted remote access platform built by the original creators of VNC® technology. For over 25 years, we’ve powered the way the world connects remotely — enabling millions of professionals and engineers to work securely from anywhere. Our technology is used by leading global organizations including...

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

You will work on diagnosing and resolving problems related to systems, software, networking, and hardware, providing both remote and on-site assistance. You'll act as a bridge between L1 and L3 support teams, ensuring smooth incident management, effective communication, and timely resolution of technical challenges.

You will provide 1st / 2nd Line Support and basic configuration to clients across France and other French-speaking regions.

You must be eligible to work in the UK without any restriction (No Sponsorship, no PSW, no Dependency visa).

You will receive flexible working conditions and the opportunity to enhance your D365BC skillset with full training and certifications.

You will be working as part of our Client Support Team, actively engaging in service desk support relating to our market-leading, property management solution (RiskWise). Communication skills will be paramount, since your role will see you routinely represent our company through regular telephone and email conversations with an array of long-term clients.

We have an excellent opportunity for a 1st Line Service Desk Analyst to join this multi-award-winning cloud and managed services provider based in Milton Keynes. About the company Our Client serves organisations on a global scale and is renowned for designing and delivering game-changing technology solutions to some of the world’s leading businesses and have been optimising technology within...

Position Tile: 3rd Line Application and Cloud Engineer As a third-line Technical Engineer, your primary responsibility is to provide advanced technical support and assistance to our customers or clients experiencing complex technical issues. This involves a thorough investigation and resolution of incidents that affect the supported platforms. Our monitoring toolset may detect these issues or...