2nd line it support jobs in Wakefield

We are looking for an experienced 2nd line IT Support to join a team within the technology and telecoms industry. This role involves managing IT systems and infrastructure to ensure smooth operations and support business needs effectively.Client DetailsThe company is a reputable organisation within the technology and telecoms sector. It operates as a small-sized business, offering specialised...

You will resolve 2nd line incidents, manage escalations, and maintain secure infrastructures. Ideal candidates have 2+ years in IT support, proficiency in Windows and Microsoft 365, and excellent communication skills. This full-time role offers an opportunity to work in a dynamic environment, contributing to customer satisfaction and team development.

You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network. This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment.

Laptop Builder / 1-2 Line SupportDuration: 12 week initial contract (poss ext)Rate: £136.93 - 155.64 per day via umbrellaIR35: In scopeLocation: Wakefield, West YorkshireThe main focus of the roles is to build and image new laptops, then issue to Staff ensuring any issues are resolved and bitlockers are accessed.The role is based in Wakefield, West Yorkshire.Duties will include being involved in...

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term...

Laptop Builder / 1-2 Line Support Duration: 12 week initial contract (poss ext) Rate: £ - per day via umbrella IR35: In scope Location: Wakefield, West Yorkshire The main focus of the roles is to build and image new laptops, then issue to Staff ensuring any issues are resolved and bitlockers are accessed. The role is based in Wakefield, West Yorkshire. Duties will include being involved in the...

A leading educational technology company based in Wakefield is seeking a Customer Support Representative to provide first-line support for its SaaS products. The role involves addressing customer inquiries, investigating issues, and ensuring customer satisfaction. The ideal candidate should have proven experience in customer service, excellent communication skills, and the ability to think...

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

I’m partnering with a well-established, purpose-driven business that’s entering an exciting phase of growth and is now looking to appoint a polished and highly capable Executive Assistant on a part-time basis.This is a genuinely influential role, sitting at the centre of the organisation and working closely with the Managing Director and leadership team. It’s ideal for someone who thrives in a...

Pay Rate: £28,085 + 21.8% night shift premium Grade: RCS N Contract Type: Permanent (Full-Time) Shift patterns: Monday to Friday working 10pm-6am Location: Normanton Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running...

You will be responsible for the design, installation and support of the critical systems and infrastructure, including local hardware and cloud services.

You will support the planning and implementation of new infrastructure systems alongside the wider IT team whilst also resolving software configuration, compatibility, and interaction issues as well as server and Network communication problems.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

Overview Salary: £26,000 to £35,000 DOE + bonus + benefits. Location: Home-based (must live in Yorkshire - occasional meetings/training in Huddersfield). Hours: Monday to Friday, 9:00am - 5:30pm. Aqualine is a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. We are looking for an experienced Heating Engineer Support Advisor to...

To provide an effective business support service to staff and customers by providing a range of administration tasks which include minute taking, reception duties, dealing with telephone enquiries, organising and coordinating Family Time contact arrangement and completing work requests from a shared inbox. * To identify and maintain suitable venues for family time sessions, 121s and integrated...

You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

Join to apply for the IT 2nd Line Technical Analyst role at Advanced UK, A Xerox Business Solutions Company About The Role We're looking for an experienced 2nd Line Technical Analyst to provide high-quality IT support to Xerox customers across desktop, server and network environments. You'll handle escalations from 2nd Line, resolve complex incidents, and help maintain secure, reliable...

About the role Our Customer Support team is the key initial contact point, dedicated to helping customers use our SaaS products via phone and ticket systems. You'll use sharp logical thinking to investigate and solve problems right away, while keeping detailed records of everything you handle. This role is a great way to build your technical skills fast, as you'll be actively learning from...

We are looking for an experienced 3rd line support Engineer to join a team within the technology and telecoms industry. This role involves managing IT systems and infrastructure to ensure smooth operations and support business needs effectively.Client DetailsThe company is a reputable organisation within the technology and telecoms sector. It operates as a small-sized business, offering...

You will be the person that mentors our 1st line engineer and who they turn to when issues need deeper investigation.

You will take ownership of escalated tickets, diagnose and resolve complex technical problems and help prevent issues from reoccurring by identifying root causes.