You will act as an escalation point for 1st Line, take ownership of more complex technical issues, and support senior management when required. This role suits someone who enjoys problem-solving, researching solutions independently, and seeing issues through to resolution.
You will also support project delivery and contribute to improving systems, processes, and documentation.
2nd Line Engineer - Managed ServicesMaidstone, KentHybrid/Flex working (Remote for now)Up to £34K We're looking for a 2nd Line Support Technician who enjoys digging deeper, solving real problems, and making a genuine impact for customers. You'll be the bridge between first-line fixes and third-line expertise-owning complex issues, working directly with users, and keeping systems running smoothly....
Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, are looking for a 2nd Line Network and Systems Engineer to come and help support its network. Although they have rapidly grown, gained large funding, and won multiple awards – they still aim to keep that...
You will be responsible for dealing with tickets over the phone or by email. Salary circa £35-40,000 basic salary, plus benefits. Company: IT Managed Services Provider Location: Sittingbourne (office-based)
2nd/3rd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you’ll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and...
Job Description Line & AOG Supervisor (Aviation)£48,000 + £5,000 shift allowance + Generous Holiday Scheme + Healthcare Cash Plan + Life Insurance + Salary Exchange Pension + Employee Assistance Program + Pay and Role ProgressionStanstedAre you an individual with experience in business jet maintenance looking for a senior position with a market leading company that offer exceptional remuneration...
Drainage lining EngineerLocation: Dartford/ hooSalary: between £31,200 and £44,200 | + overtime & call-outsOverviewWe’re looking for experienced Drainage Engineers to join a busy and growing company across London. Offering guaranteed hours, regular overtime, and excellent earning potential.Key Responsibilities: * High-pressure water jetting * CCTV drainage inspections * Unblocking and basic...
You will also manage the technical service escalation queries and processes via online and system portals
You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers
You will also be expected to support clients with queries, prepare clear and accurate site reports, and complete small works such as replacing BMS controllers, modules, sensors and actuators.
3rd Line IT Support & Infrastructure SpecialistLocation: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00Salary: Up to £50,000 (DOE)The OpportunityA multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business.The RoleProvide 3rd line BAU...
You will be trusted to work across a variety of projects and become a key part of the team. Key responsibilities: * Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution.
Patching and Lining Operative £36,901 + Overtime, Weekend work, Stay Aways and Night Works Gravesend, KentFull time | Permanent | 45 hours per weekAre you an experienced Patching and Lining Engineer?Are you looking for to work for an Industry leading expertAttega Group is working on behalf of our client as their in-house recruitment provider.We are currently recruiting for a Patching and Lining...
You will work closely with project teams, external stakeholders, and regulatory bodies to uphold the highest standards of safety, documentation, and design quality. Key Responsibilities
Job Description Software Validation EngineerMy client is a defence and security manufacturer that designs, makes and integrates precision electro-optical and support equipment such as surveillance, target acquisition systems and rugged mounts for military and aerospace customers worldwide. They are looking to grow the team with a Software Validation Engineer. Responsibilities - - Develop,...
Job Description MS650 - Field Based Commercial Boiler EngineerLocation: Rochester / Kent area, covering Kent, London & SurreySalary: £45,000 per annum + overtime + on call allowance (OTE £60k)Overview: First Military Recruitment are currently seeking a Field Based Commercial Boiler Engineer on behalf of one of our clients. The successful candidate will be responsible for building, repairing and...
2nd Line SupportTonbridgeUp to £35kHours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work)It is essential for this role that you have a full driving license.Are you ready to take the next step in your IT support career?Do you enjoy solving technical challenges and supporting people with their IT systems?Are you looking for a role where you can build on your...
Job Description Opportunity for Telehandlers with Reed! Reed is pleased to announce our new partnership with a leading social housing client starting from the 9th of February. We are actively seeking Telehandlers for multiple new build home sites across various locations. Whether you're interested in long-term roles or ad-hoc positions to cover holiday shifts and sickness, we have opportunities...
Role Want to join a growing independent ISP? We are currently generating more demand for our services with growth plans to see us as the leading independent ISP in the UK. They have a big ambition to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilising our own in-house engineering and delivery teams. With this growth and the amazing...
You will also manage the technical service escalation queries and processes via online and system portals
You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers
You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.
You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance.