1st Line Support Engineer jobs in Kent

You will be trusted to work across a variety of projects and become a key part of the team. Key responsibilities: * Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution.

You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.

You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance.

You will be the first point of contact for IT-related issues, providing timely and effective support. Role and ResponsibilitiesRespond to user requests and issues: Handle incoming queries and accurately document them. Basic troubleshooting: Diagnose and resolve common technical problems, guiding users through solutions.

Role Want to join a growing independent ISP? We are currently generating more demand for our services with growth plans to see us as the leading independent ISP in the UK. They have a big ambition to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilising our own in-house engineering and delivery teams. With this growth and the amazing...

3rd Line IT Support & Infrastructure SpecialistLocation: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00Salary: Up to £50,000 (DOE)The OpportunityA multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business.The RoleProvide 3rd line BAU...

2nd Line Engineer - Managed ServicesMaidstone, KentHybrid/Flex working (Remote for now)Up to £34K We're looking for a 2nd Line Support Technician who enjoys digging deeper, solving real problems, and making a genuine impact for customers. You'll be the bridge between first-line fixes and third-line expertise-owning complex issues, working directly with users, and keeping systems running smoothly....

You will be responsible for dealing with tickets over the phone or by email. Salary circa £35-40,000 basic salary, plus benefits. Company: IT Managed Services Provider Location: Sittingbourne (office-based)

You will also be expected to support clients with queries, prepare clear and accurate site reports, and complete small works such as replacing BMS controllers, modules, sensors and actuators.

You will resolve incident and change request tickets, using your experience and broadening your expertise by collaborating with your team members.

You will identify, analyze, and resolve IT issues, ensuring clear documentation and accurate records of all actions.

You will communicate effectively and maintain close contact with internal and external parties involved.

You will be predominantly working locally, there will be a need when required to attend other sites, within our network, to provide IT support, as well as liaising with external suppliers, providing IT Products & services to the business.

You will be responsible for:Client support and technical issue resolution via E-mail, phone, and other electronic mediums.

Position: Mechanical Project EngineerJob ID: 3097/10Location: GravesendRate/Salary: £280 per dayType: Contract Immediate Start HSB Technical Ltd is a leading specialist recruiter across Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We connect skilled professionals with reputable clients in the UK and internationally. Visit our website or LinkedIn to learn more. This...

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, youll pay close attention to our...

You will play a key role in minimising downtime, improving equipment performance, and supporting a safe and compliant production environment. Key Responsibilities Carry out Planned Preventative Maintenance (PPM) in line with site schedules, ensuring work is completed efficiently and accurately recorded

Engineering Stores Person Rochester This role is for a Stores Person supporting the Engineering department and ensuring that materials, components and equipment are well managed, accurately recorded, and readily available for maintenance and engineering activities. It combines hands-on warehouse duties with administrative xujxxms responsibilities, such as stock control, record-keeping, and...

Job Title: Field Service Engineer South East Location: South East, with occasional UK travel Are you an experienced engineer ready to take on a role where your skills truly make an impact? Join Clarke Energy as a Field Service Engineer and play a key role in maintaining the performance and reliability of our gas engines and associated plant equipment. About the Role Your mission is to keep our...

Job Description Workshop & Field Engineer Salary: Competitive Working Hours: 37.5 per week, Monday to Friday Contract: Permanent Location: Rochester About Us: At Agilico we’re on a journey to build a better future for our people and planet. We’re proud to be the UK’s pioneering Circular-First workplace technology business. From supporting the United Nations Sustainable Development Goals,...

You will act as an escalation point for 1st Line, take ownership of more complex technical issues, and support senior management when required. This role suits someone who enjoys problem-solving, researching solutions independently, and seeing issues through to resolution.

You will also support project delivery and contribute to improving systems, processes, and documentation.

You will also be expected to support clients with queries, prepare clear and accurate site reports, and complete small works such as replacing BMS controllers, modules, sensors and actuators.

Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, are looking for a 2nd Line Network and Systems Engineer to come and help support its network. Although they have rapidly grown, gained large funding, and won multiple awards – they still aim to keep that...

2nd Line SupportTonbridgeUp to £35kHours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work)It is essential for this role that you have a full driving license.Are you ready to take the next step in your IT support career?Do you enjoy solving technical challenges and supporting people with their IT systems?Are you looking for a role where you can build on your...