1st Line Support Analyst jobs in Coventry

Service Desk AnalystLocation: near CoventrySalary: £25,000-£27,500Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move.About the RoleYou’ll handle a mix of 1st and...

🎧 | MSP Environment | Near Coventry | £25,000–£27,000 + Progression + Training Looking to kick your IT career up a gear? Join a fast-growing Managed Service Provider near Coventry, where no two days are the same and your technical skills actually get noticed. You’ll be the first point of contact for customers, solving IT issues, logging tickets, and delivering top-notch service that keeps...

You will work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include;

You will have strong stakeholder management skills, with the ability to influence and make a positive impact.

You will have prior experience of interacting with senior managers and have strong communication skills, with the ability to explain complex technical matters in a concise

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

You must be eligible to work in the UK. Your Experience / Background / Previous Roles May Include: IT Helpdesk Technician, Technical Support Specialist, Desktop Support Technician, IT Service Desk Analyst, Systems Support Technician, IT Support Engineer, IT Operations Technician, User Support Specialist, IT Troubleshooter, IT Service Technician, Network Support Technician, IT Support Analyst.

You will safeguarding critical infrastructure, drive innovation, and enable the future of energy delivery. Working across AWS, Azure, and Google Cloud environments, you'll provide technical assurance, resolve complex incidents, and contribute to strategic decisions that shape our technology roadmap.

You will be responsible for monitoring live service performance, managing resources in real time and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

You will have responsibility for the following:

You will be driven by customer service and will have excellent critical thinking skills with a can-do attitude.

You will have a confident telephone manner, being accustomed to communicating with people across all levels. In addition, we would certainly expect the successful applicant to demonstrate the following…

You will have strong stakeholder management skills, with the ability to influence and make a positive impact.

You will have prior experience of interacting with senior managers and have strong communication skills, with the ability to explain complex technical matters in a concise

Job Description At Alzheimers Society, were united by one purpose: to improve the lives of people affected by dementia. From frontline support to digital innovation, everything we do is driven by compassion, expertise and a determination to make a real difference where it matters most. Were now looking for a Development Manager (Salesforce) to play a pivotal role in delivering our Technology...

🚀 We’re hiring | Sales Enablement & Operations Manager 📍 UK – 100% Remote (limited travel) 💼 Professional Services | Partnership-led firm This is a high-impact, manager-level role sitting at the heart of sales, business development and growth. This is a priority hire and a key position within the firm. You’ll work closely with senior leadership, including the Chief Growth Officer, Partners...

Who are we? Fosway Group is Europe’s #1 HR Industry Analyst focused on Next Gen HR, Talent and Learning. Founded in 1996, we are known for our unique European research, our independence and our integrity. For over 20 years, we have been analysing the realities of the market and providing insights on the future of HR, Talent and Learning. Fosway analysts work extensively with our corporate...

You will gain great oversight of comprehensive exposure to various technology domains within the organisation.

You will be based at Severn Trent Headquarters in Coventry, the heart of our patch.

You will work alongside experienced analysts, developers, and project managers/scrum masters to deliver innovative solutions that enhance both customer and colleague experiences.

You should ensure that you have completed all sections of the application form. Please submit your letter of application with no more than two A4 sides, plus your application form to Sarah McAdam via email at by Monday, 1st December . The Academy is committed to safeguarding children.

You will have strong stakeholder management skills, with the ability to influence and make a positive impact.

You will have prior experience of interacting with senior managers and have strong communication skills, with the ability to explain complex technical matters in a concise*

Protecting critical infrastructure through cyber resilience As our Cyber Operational Technology Analyst, you'll help safeguard the systems that keep Cadent's gas network running securely and efficiently. You'll be working across departments to strengthen our operational technology (OT) environment. You'll support the delivery of Cadent's OT cyber strategy, lead assurance activities, and provide...

The Group is seeking additional resource to strengthen its Second Line of Defence and support the growing technology and change agenda over the next few years. The Senior Manager - Technology & Change Risk Oversight role is responsible for providing robust framework oversight, challenge, and monitoring of Technology and Change Risk in line with Group policies, control standards, and risk...