web user researcher jobs in Greater London

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll...

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with...

Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader to continue levelling up the practice. This is a...

Overview We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.What You’ll Do Drive and execute all stages of research: from recruitment and participant communication to conducting...

Job Description Management Consultant - User Researcher Requirements: - Right to work in UK - Must be eligible for a Security Clearance - Hybrid work - Public sector experience - Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile...

You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development.

You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs are at the heart of the service strategy and design decisions.

Management Consultant - User Researcher Requirements: - Right to work in UK - Must be eligible for a Security Clearance - Hybrid work - Public sector experience - Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you...

User Researcher – Public Sector Transformation Contract | £590 per day (Inside IR35) Remote-first Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative. What you’ll bring: - Proven track record delivering user research within...

You must either hold or be eligible for SC for this position. Key Responsibilities - Lead the planning, design, and execution of user research activities for AI/LLM-powered services. - Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments.

Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web-based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem solving...

Job Description Lead User Researcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead User Researcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a senior research leader to continue levelling up the...

You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. As a User Researcher, you'll:

Join a leading consultancy's Digital Excellence team, where strategic thinking, creativity, and technology come together to drive transformation across public and private sectors.Role OverviewAs a User Researcher, you'll work in multidisciplinary teams to design user-centred digital services. You'll lead research efforts, apply inclusive design principles, and ensure accessibility across all...

Job Description User Researcher – Public Sector Transformation Contract | £590 per day (Inside IR35) Remote-first Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative. What you’ll bring: - Proven track record delivering user research...

Head of User Research – Digital CX at Sky We invite applications for the Head of User Research – Digital CX role to shape and lead user research across Sky’s digital platforms, ensuring every digital interaction reflects our brand and delivers outstanding customer experiences. As a senior leader, you will build and nurture a high‑performing research team, develop a visionary digital research...

You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development.

You will work closely with senior stakeholders, product owners, service designers and delivery teams to ensure user needs are at the heart of the service strategy and design decisions.

Job Description Management Consultant - User Researcher Requirements: - Right to work in UK - Must be eligible for a Security Clearance - Hybrid work - Public sector experience - Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile...

Job Description Company Description My client is in the B2C travel sector with a strong emphasis on supporting transportation in the UK. A progressive business that uses the latest tech stacks to support their teams to keep turning up the dial on providing a world-class customer experience. Role Description: This is a full-time hybrid role for a Principal/ Lead User Researcher, based in...

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent User Researcher Consultant to join a rapidly...

OverviewWant to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Head of User Research in our Digital Customer Experience team, you’ll lead the way in understanding our customers and...