Trainee IT Support jobs in Sunderland, Tyne and Wear

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

You will also have the reassurance of a job guarantee (18K-£35K) upon completion.

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will gain practical experience by using practice labs which enable you to practice and master what you have learned.

Sales Support Advisor - Sunderland, UKAbout the RoleReady to power the future? Join our Sales & Marketing team as a Sales Support Advisor and help customers make smart Energy and EV choices—while building a rewarding career in a team that’s driving change.The OpportunityThe Sales & Marketing team is key to the success of the Retail business. Doing amazing things with data, campaigning, strategy...

Trainee Personal Trainer – Nationwide in 2025 Looking for a job in fitness but not qualified? We have partnered with Archon Academy to give you the ideal opportunity to break into the fitness industry and open you up to a variety of roles from Personal Training and beyond. Our partnership will guarantee you an interview here at Everyone Active upon successful completion of one of Archon...

£32,194 - £38,560 assuming good attendance and 1-2 sleep ins per monthThose huge small victoriesWorking in our Children’s Homes means being a part of a young person’s day to day life. This means being there for the highest highs and lowest lows. Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding role...

Paid Internships in China at Fortune 500 Companies - Full Support & Stipend Included What You'll Do: Join Go Abroad China's internship program in China and gain real-world experience at leading Fortune 500 companies, innovative startups, and multinational corporations in China. You'll work on meaningful projects in fields like Business, Engineering, IT, Marketing, Finance, and Hospitality while...

Job Title: Systems Administrator Salary: up to £35,000 Location: Newcastle upon Tyne We are looking for a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities: - Provide technical support...

Contract length: 12 months Role Type: Field-Based (Car required) Client: Pharmaceuticals Our client is seeking an experienced Electro-Mechanical Engineer to join our team as a Laboratory Support Coordinator. This challenging role offers an opportunity to make a significant impact on patient care through high-quality support of hospital pathology services. Responsibilities: - Provide...

You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions, and support.

You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application.

You will be responsible for successfully delivering the design, plan, development and implementation of group wide projects using standard project and company process methodology, ensuring client and internal requirements are met, and that the project is completed to plan and within budget.

Your role will involve:*Responsibility of the service design for low, medium or high value / complexity deliveries into live service*Understand the customer's user base and IT operational structure;*Development of detailed end-to-end service design*Develop and contribute towards the contractual obligations (SLAs and KPIs) and additionally any underpinning contracts;*Impact Assessment (IA) of...

Our client is looking for a Android Developer to work onsite at their office in either Woking or Romsey, on a 6 month initial contract. This role is Inside IR35 and requires a candidate to hold active SC clearance. This role will entail supporting existing users, sustaining the product, and contributing to the development of significant new product capability. The role will include taking...

£34,151 - £38,560 assuming good attendance and 1-2 sleep ins per monthThose huge small victoriesWorking in our Children’s Homes means being a part of a young person’s day to day life. This means being there for the highest highs and lowest lows. Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding role to...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.

You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.

You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs.

You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 – Additional Online Training (*up to 12 weeks)

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs.