Trained Call Handler jobs in West Yorkshire

You will be working in a busy high volume environment ensuring each call is resolved to the highest standard and customer service level agreements are exceeded. The role will also include responding to customers over webchat/social media platforms and email. If you are passionate about helping and supporting customers please apply now!

You will receive a highly competitive basic salary, generous pension, a variety of other benefits and a six-monthly bonus. As one would expect from a forward-thinking and dynamic business, it allows staff to work remotely on Mondays and Fridays (with additional flexibility for life’s little emergencies on an ad hoc basis).

Job Description EL / PL Claims Handler This is not a “backfill” role. This is the first of its kind in the business. An award-winning Insurance Broker is continuing its impressive growth and have recently moved into brand-new offices just outside Leeds city centre. The investment is obvious the moment you walk in — modern, high-spec, and designed to be a place people actually want to...

About Zego At Zego, we know that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't take into account how well you actually drive. That's why, since 2016, we've been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our...

Job Description Senior Account Handler (Commercial Insurance) Leeds (near Leeds Bradford Airport)£45,000 – £50,000 | Permanent | Hybrid Working Are you a Senior Account Handler who enjoys dealing with complex commercial risks and wants real progression—not empty promises? This is an opportunity to join a well-established, forward-thinking insurance brokerage where development, support, and...

You will be responsible for generating revenue and developing the profitability of the business whilst ensuring full FCA compliance. Our Account Handlers ensure that a quality service is provided to all clients in accordance with their needs and requirements. Key duties will include

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top...

Claims Handler CH3 Department: Legal Employment Type: Permanent - Full Time Location: Leeds Description Our Corporate Risk, Pre Litigation Casualty team are looking for an experienced Claims Handler to join them. The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property...

You will be handling any new enquiries which are incoming, managing relationships with existing clients, making amendments to policies and marketing and negotiating renewals, using Acturis system. This is a great team, and enjoyable and professional working environment with a big emphasis on providing an exceptional level of service to clients.

Our client requires a temporary call handler to work in their team on a temporary basis for 5 months helping their customers live safely and independently in their own homes. As a call handler, you’ll provide essential support through our 24-hour service — answering calls, offering reassurance, and coordinating emergency responses when needed. This role is 22.5 hours per week on a shift rotation...

You will be working within a great team in a professional environment. Candidates will have a friendly, professional and pro-active attitude to delivering the exceptional standards of customer service and care our client is known to deliver.

You will also need to have a working knowledge of Microsoft Office and Outlook.

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, sales performance, and service delivery. This is a multi-role opportunity covering leadership and specialist functions such as contact centre operations, team management, quality, training, workforce management,...

A leading UK healthcare provider is looking for a Senior Clinical Fellow in Anaesthesia. This fixed-term position requires full GMC registration and will involve regular training responsibilities across various specialities along with contributions to an on-call team. The candidate will have opportunities for professional development and will contribute to a supportive environment for trainees...

A reputable recruitment agency is seeking Drainage Engineers of all levels for a permanent role in Leeds. Responsibilities include high-pressure water jetting, equipment maintenance, and completion of site information. Ideal candidates should possess necessary qualifications such as Street Works and HPWJ tickets, and a full UK driving license. A commitment to health and safety is expected. The...

You will act as a first point of contact for members and their clients, managing enquiries by phone and email and guiding parties through a defined dispute resolution process.

You will handle your own caseload, carry out mediation calls, and work collaboratively with colleagues and external stakeholders to help achieve fair and satisfactory outcomes.

WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000...

You will understand and be able to implement negotiation skills. This requires a calm, professional and mature approach, and an ability to be flexible and priorities under pressure.

About Zego At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind...

Job Description “We’re talking the cars that you drive, the food that you eat daily – probably the technology we’re all using this very minute,” so says the MD of this global broking house’s specialist division when describing the accounts handled by this team. As you would expect from the world’s largest insurance broker, it has a vast network of offices across the globe and, accordingly,...

Small Claims Track Handler Application Deadline: 9 December 2025 Department: Claims Management Employment Type: Permanent - Full Time Location: Leeds Description To effectively manage a portfolio of litigated small claims track files (including those in OIC portal) under the supervision and guidance of a lead File Handler/ supervisor. The role will involve handling both quantum and...