technical operations director jobs in Solihull

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

🌟 Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a...

About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate...

Job Description Group Finance Director (UK & Ireland) Base: £80,000-£100,000 (DOE) + 10-20% bonusLocation: Solihull (hybrid, 3-4 days/week onsite)Sector: Consumer / Retail / E-commerce / B2B Be the Finance Director who transforms a business - not just runs one. If you love getting under the bonnet of a business, rebuilding systems, creating structure, and shaping the next phase of growth,...

Job Description Executive PA to Group HR Director & HR Support (12 month fixed term) Hybrid Location: Solihull An exceptional opportunity has arisen for an accomplished Personal Assistant to join a leading international firm, supporting our client’s International Group HR Director in this pivotal role. This is a 12 month fixed term contract. This position offers 60% high-level PA duties with...

About the RolePertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business.You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate them...

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

Your newpany From the very beginning, this organisation had a unique vision to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach their highest potential.Together, they’re building a culture that values personal and...

You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers, internal teams, and development partners. The role may involve occasional travel, so flexibility and a full UK driving licence are essential.

About The Role Let’s grow together! A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Technical Lead looking for an opportunity to grow in a friendly...

About The Role Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for a Customer Service professionals to join our Technical Operations Centre and help us to deliver our customer promise - to delight every customer, every time. In the role of Technical...

About sales-i UK Ltd., a SugarCRM CompanyFrom the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for...

2 weeks ago Be among the first 25 applicants Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Overview Newly created opportunity for a Pricing Director to shape the future of pricing at a world leading manufacturer of products and solutions to the global pest control industry. Excellent package, UK headquarters,...

Job Description We are looking to recruit a Digital Media Director to support the media team for a variety of clients in industries including retail, automotive, healthcare, charity and finance. The ideal candidate will have extensive and hands-on experience in display media including programmatic. Who we are UM isn't just a media agency; we're a team of individuals within McCann Central, the...

Construction & Engineering Director – Eastern & Midlands Region Location: Nottingham, Solihull, Cambridge or Witham Contract: Full-Time, Permanent Flexible hours available – just let us know what works for you Shape the Future of Construction at Kier We're looking for a strategic and inspiring Construction & Engineering Director to join our Eastern & Midlands Construction team. This is a...

Senior Practice Director – near Solihull Salary: £50,000 – £70,000 (D.O.E.) &; Performance-related bonus Contract: Full-Time, Permanent role This is a fantastic opportunity for someone with proven people and operational management skills who thrives in a clinical environment and is ready to drive forward team performance and client care. About the Role: As Senior Practice Director, you will...

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Senior Manager, Business Operations EMEA & APAC Location: Solihull West Midlands - Hybrid working model (Monday, Wednesday and Friday) Who we are - SOTI is a Canadian software company, with our 2,000 employees we...

We are seeking a highly organised, hands-on Operations Manager to lead the Critical Power operations from end to end. This pivotal role oversees the maintenance, preparation, and deployment of high-value power assets — including loadbanks, transformers, generators and power distribution systemsIf you thrive on operational excellence, team leadership, and delivering reliable critical power...

Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a dynamic...

About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS , a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate...