You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.
Location:Birmingham Business Park, Birmingham, B37 7YE Hours of work:37.5 hours a week, working Mon-Fri 9:00am 5:30pm Salary:Competitive Salary + Bonus Are you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team. The...
About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate...
Technical Support Engineer – CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 – £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers...
🌟 Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a...
About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to...
You should be a well-organised, flexible, driven, forward planner with the ability to deliver work to a high standard and to tight timescales.
You should also be able to take on the ability to manage the mechanical engineering aspects of other more junior members of the team assisting on projects.
About the RolePertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business.You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate them...
You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.
You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.
About The Role Let’s grow together! A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Technical Lead looking for an opportunity to grow in a friendly...
Logistics Is Our Business. People Are Our PassionDematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the...
About The Role Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for a Customer Service professionals to join our Technical Operations Centre and help us to deliver our customer promise - to delight every customer, every time. In the role of Technical...
About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to...
Location: Birmingham Business Park, Birmingham, B37 7YEHours of work: 37.5 hours a week, working Mon-Fri 9:00am 5:30pmSalary: Competitive Salary + BonusAre you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team.The role:Partner...
You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.
Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a dynamic...
About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS , a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate...
Technical Support Engineer – CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 – £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers...
Location: Birmingham Business Park, Birmingham, B37 7YEHours of work: 37.5 hours a week, working Mon-Fri 9:00am 5:30pmSalary: Competitive Salary + BonusAre you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team.The role:Partner...