You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & QualificationsCertification:
You will work in the IT Technical Support Team, providing second and third line support to users.
You will be responsible for ensuring the optimum use of the IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all policies and procedures relating to security and best practice are adhered to.
You will also take part in an on-call rota and shift coverage. The ideal candidate will be an experienced 2nd/3rd Line Support Analyst/Engineer with a strong background supporting Windows Server environments. You'll have proven troubleshooting skills, be confident with backups/restores and security administration, and be comfortable working on-site in a shift/on-call environment.
You will also hold the following responsibilities: Set up and fix central Windows servers manage the digital platforms that allow staff to work remotely Taking care of system alerts, keeping anti-virus software up to date, and ensuring all servers have the latest security fixes installed.
Salesforce Test Analyst Note: Active SC Clearance Required Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software...
Applications Analyst Norwich (Hybrid) £39,862 - £42,839 We are working on behalf of a large public sector organisation to recruit an experienced Applications Analyst to join a forward‑thinking IT and Digital team. This is an excellent opportunity to play a key role in supporting and enhancing critical business applications that enable vital community services. You'll work in a hybrid...
REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and...
You will also be required to data check and format reports on a monthly, quarterly and half-yearly basis. We will rely on you to: - Be the primary owner for all the data and technical tasks for the Quota Share Facility. - Produce analysis and reporting on slips and endorsements as well as investigating breaks and queries.
Description Test Analyst – Wymondham – Norwich – Competitive Salary and Package – (Negotiable) Our client is a growing software business based just outside of Norwich. Due to growth they are looking to secure the services of an experienced Quality Assurance / Test Engineer with solid technical skills, to help build a QA environment. This is more than just a standard testing position. We need...
You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. We will rely on you to: - Receive, handle and manage new claim notification, subsequent updates and collection requests.
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
Description: We are seeking a talent individual to join our claims teams in Norwich. These will be hybrid roles, with a requirement of working at least three days a week in the office. Please note, these are not call centre roles and are technical in nature, working on large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. If you are an...
You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field.
You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. Responsibilities Receive, handle and manage new claim notification, subsequent updates and collection requests.
You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field. We will rely on you to: - Receive, handle and manage new claim notification, subsequent updates and collection requests.
Cyber Assurance Analyst Norwich (On-site) £19.78-£23.82 per hour (Contract / Public Sector) Excellent opportunity for a Cyber Security Analyst with strong assurance/risk experience to join a large public sector organisation in a critical environment, offering a varied role across alert triage, compliance, risk assessments and incident response. This company are a major public sector...
You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications Certification: MCP or MCSE (Windows (Apply online only)). Education: Relevant Degree, HND, or HNC in a technical discipline. Server Infrastructure: Expert support for Windows Server (Apply online only)) and OS builds for Windows 7/10.
You will be working primarily from home but associated with the Norwich-based software development and QA department, and use email and chat applications to communicate with business staff in other locations across the UK and internationally.
IT Service Desk Analyst Norfolk (on‑site / hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public‑sector healthcare organisation that provides essential community health services. This is a customer‑facing role at the heart of Digital Services, supporting thousands of users across clinical and...
You will be involved in the following: Lead work scheduling and planning Manage the testing function for all workstreams Creation of test strategies, tools and methodologies