system escalation engineer jobs in Hook, Hampshire

Are you an organised and customer-focused Internal Sales Engineer with experience supporting sales operations, processing orders, and managing customer relationships? This is a fantastic job opportunity to join a growing organisation based in Hook where you'll play a pivotal role as the interface between customers, account managers, and internal teams. Key responsibilities of the Internal Sales...

Job Description Why choose us?BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence.? We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our...

Marketing Account Manager Growing agency Hands-on role North Hampshire (RG27) Up to £40k This is a great opportunity for an organised, capable marketer with agency experience who enjoys being close to delivery, keeping clients happy and making things happen. You’ll join a fast-growing, independent marketing agency working mainly with B2B technology and services businesses. Clients stay for...

Responsibilities: Work with the Network Architectto design, develop and maintain the enterprise security architecture. Ensure that all projectshave an Operations hand over plan, including creating and maintainingappropriate documentationand knowledge articles to ensure our solutions are easily understood and well recorded, in accordance with regulatory standards. Overseefirewall and NAC...

Fabrication & Welding SupervisorThis is a hands-on supervisory role responsible for coordinating the daily activities of the fabrication, welding, and finishing team. Reporting to the Production Manager, the role ensures components are manufactured accurately and efficiently according to engineering drawings and work instructions, while maintaining a strong focus on safety, quality, and team...

2 nd Line Analyst - Hook - £32,000 to £38,000 per year - On-site FryerMiles are delighted to be working with an MSP IT Support company to assist with their recruitment of a 2 nd Line Analyst to join their team in Hook. The successful candidate will strong technical knowledge, a proactive mindset, and a customer-first approach. The successful candidate will be responsible for handling escalations...

You will build strong relationships with our product engineering teams, evolving through the key interaction modes of Facilitate, Collaborate, and Service Provider, enabling teams to adopt best practices and delivering reliable platform services.

You must be proactive, solution‐oriented, and skilled at diagnosing and resolving complex cloud infrastructure challenges.

You will undertake electrical and mechanical works, including commissioning and fault finding within new and existing equipment. Please note that this position is field based and there is a requirement of travel involved within this due to site locations. Some of Your Key Duties Include:

**At Elanco (NYSE: ELAN) – it all starts with animals!****At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and...

Job Description CMA Recruitment Group is working on an exclusive basis with a well-established and growing group to recruit an experienced Financial Controller. Reporting directly to the Finance Director, this is a broad, hands-on role, ideal for a commercially minded accountant who thrives in complex, project-led environments. You’ll take ownership of financial control, month-end reporting,...

Senior Embedded Software Engineer Location: Basingstoke (On-site 2 days per week) Salary Up to £75,000 (depending on experience) We're looking for a Senior Embedded Software Engineer to join a growing, multi-disciplinary engineering team in Basingstoke. You'll be working alongside Software, Electronic, and Mechanical Engineers, contributing to the design and development of robust, high-quality...

Our client based in Hampshire is looking for a Customer Solutions Manager. Please note you might be required to travel to the clients Raleigh office (USA) initially until some engineers are recruited locally (no more than one week a month as a guide) then travel will ease considerably and this person will be onboarding our UK and Europe customers. Key Job Purpose The Customer Solutions Manager is...

Senior Information Technology Support Engineer We are currently working with a growing financial services company in Fleet that is recruiting for a Senior Systems and Support Administrator to join them on a permanent basis. This is a vital role for the company, acting as the sole face of IT systems, covering all levels of support for the business, so we are looking for somebody with excellent...

Responsibilities: Architectural Leadership and Strategy:Shape the design, architecture, and strategic evolution of Elanco’s HPC, storage, and networking infrastructure to meet future research demands. Technology Road Mapping and Innovation: Evaluate emerging technologies, conduct proof-of-concept projects, and build business cases for new investments to keep Elanco at the cutting edge of...

A leading MSP IT Support company is seeking a 2nd Line Analyst to join their team in Hook. The successful candidate will have a strong technical background and excellent problem-solving skills to handle escalations and troubleshoot issues. Responsibilities include providing technical support on Windows and MacOS, managing Intune capabilities, and maintaining support documentation. A proactive...

You will use MES/LES capabilities to help implement process improvements, reduce production cycle times, and enhance data integrity at the shop-floor level.

You will act as a key technical resource to troubleshoot and resolve system issues, ensuring high availability for our manufacturing and lab teams.

You will develop andmaintaindashboards and reports that provide clear,timelyvisibility into equipment performance for the operations teams. IdentifyImprovement Opportunities:Analyse manufacturing data from systems like MES, SCADA, and Data Historians toidentifythe primary causes of production losses, such as equipment downtime, slow cycle times, and yield loss.

Responsibilities: Collaborate with Principal Engineers and Product Managers to define the direction of platform and automation capabilities, shape team ways of working, and contribute to innovation and adoption. Communicate progress, results, and insights to stakeholders, and guide regulatory processes for engineering systems. Engage in coding, building, governance, and maintenance of...

You will translate complex business problems into scalable, production-ready AI solutions. This role is focused on the practical application of machine learning, requiring a strong blend of software engineering discipline and deep ML expertise to design, build, and deploy models that deliver real-world value.

You will have the autonomy to solve real problems, the support of a dedicated leadership team, and the opportunity to shape the future of product delivery at Elanco. Additional Information: