Solution Delivery Manager jobs in Solihull

Job Description Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function?This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation is ready to modernise its IT support offering and elevate its customer-facing...

You will be responsible for overseeing all aspects of IT support within Waterstones and will be responsible for day-to-day operations as well as driving forward improvements in our service delivery. What you will be doing: - Oversee the delivery of IT services, including incident management, service requests, and problem resolution.

Role: Senior Solutions Architect Location- Solihull, Hook, or London (hybrid) Salary- up to £90K base + benefits Industry: Business Process Outsourcing / Public services industry Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Purpose: The Senior Solution Architect plays a key role in delivering IT projects and bids by...

About the roleWe're currently looking for an ambitious and enthusiastic SAP Solution Architect to join our Transformation team to be assigned specifically to our HRIS - SuccessFactors implementation (hybrid working) on a Fixed Term Contract basis for 6 months .Main responsibilitiesIn this role you'll:Ensure integrity and standardisation of our SAP Solution ArchitecturePromote, protect and...

Your newpany From the very beginning, this organisation had a unique vision to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach their highest potential.Together, they’re building a culture that values personal and...

Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function? This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation is ready to modernise its IT support offering and elevate its customer-facing services. You’ll be...

ROLE OVERVIEW Our client is seeking a Digital Transformation Manager to join a leading Information Technology company based in the West Midlands area. As the Digital Transformation Manager, you will be responsible for driving digital innovation and efficiency within the organisation. KEY DUTIES AND RESPONSIBILITIES: Your duties as the Digital Transformation Manager will be varied; however, the...

You will provide leadership to the team, oversee sourcing activities, supplier risk management, and ensure robust governance across all procurement processes. This is a great opportunity to influence business strategy, drive cost efficiencies, and embed best practice in a regulated financial services environment.

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

About the roleWe're currently looking for an ambitious and enthusiastic SAP Solution Architect to join our Transformation team to be assigned specifically to our HRIS - SuccessFactors implementation (hybrid working) on a Fixed Term Contract basis for 6 months .Main responsibilitiesIn this role you'll:Ensure integrity and standardisation of our SAP Solution ArchitecturePromote, protect and...

You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role, with further opportunities for permanent opportunities.

You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.

About the RolePertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business.You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate them...

You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers, internal teams, and development partners. The role may involve occasional travel, so flexibility and a full UK driving licence are essential.

Branch Manager - Birmingham - £75K plus package Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Our client is a global logistics powerhouse with over 170 years of heritage in international freight forwarding. Combining the scale and professionalism of a worldwide enterprise with the values and culture of a family-owned...

Job Description Your new company A leading regional firm of Chartered Accountants, renowned for delivering exceptional client service and innovative solutions. Your new role - Attending monthly management meetings to discuss projects, work allocation, topical tax and staffing. - Managing the personal tax team, assisting them with technical queries and completing the more complex personal tax...

You will lead a dedicated team working with children and young people across prevention, out-of-court disposals, statutory interventions, and custody. The team currently supports around 100 children at any one time. Key Responsibilities - Lead and manage a small, skilled team (2 Team Managers, 2 Team Leads, Restorative Justice Worker, 10 Youth Justice Officers, and 2 Support Workers).

Role: Solution Architect Location- Solihull, Hook, or London (hybrid) Salary- up to £80K base + benefits Industry: Business Process Outsourcing / Public services industry If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Purpose: The Solution Architect plays a key role in delivering IT projects and bids by collaborating...

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction.

You will have handled customer escalations directly and navigated cross-functional resolution in partnership with Product or Engineering.

Want to own and lead Oracle Fusion HCM and Payroll transformation across a FTSE250 organisation? Do you enjoy solving complex technical problems? Do you love releasing the potential of Fusion? This is an opportunity to truly influence an Oracle environment and bring tangible benefits to this UK wide business. There s range of key projects where you d be provided variety, autonomy and continuous...

You will play a key role in supporting staff and maintaining service standards. Key Responsibilities - Supervise a team of 5-6 staff members, providing guidance and support. - Manage duty systems and oversee case work within the team. - Cover duty when two permanent ATMs are unavailable.