service quality jobs in Wolverhampton

Role overview: We are seeking a highly skilled and experienced Quality Assurance Lead to join our growing team on a permanent basis. The successful candidate will be responsible for leading the quality assurance efforts for Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail,...

General Position Summary - This position is based in the United Kingdom, must reside in the UK The EMEA Quality Subject Matter Expert (SME) plays a critical role in enhancing product quality and customer satisfaction by analyzing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and...

Job Description Your new companyA well-established building services provider with over 45 years of experience, delivering mechanical and electrical solutions across a wide range of sectors including industrial, healthcare, commercial, and residential. Known for high-quality service and large-scale project delivery across the UK and Europe, the company continues to grow and innovate in the...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will resolve issues independently and escalate more complex or technical matters through established procedures. This position is well suited to someone who thrives in a structured environment, communicates confidently, and enjoys problem-solving. The client is offering a fantastic salary for this role, and they have given me some clarification on roughly how that works.

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

Some jobs are just about doing the checks, but you know as Quality Inspector it’s much more than that. This one’s about setting the standard, because you are an as quality inspector you expert in ensuring high quality standards within the fastener industry. You’ll be the go-to Quality Inspector, the person who signs off the parts before they head out the door, who takes pride in knowing things...

A Senior Quality Engineer is sought a leading engineering & manufacturing business who have won significant new programmes with automotive OEM customers Quality Engineer - Automotive Salary: £40-45000 + benefits Location: West Midlands (commutable from Wolverhampton, Walsall, Wednesbury, Dudley, West Bromwich, Aldridge areas) This is an interesting and varied responsibility to work for a...

Join to apply for the Cleaning Quality Assurance Manager role at GEDU Global Education The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands‐on duties with operational leadership, driving quality standards, statutory compliance, sustainability...

IQA Hours: Part-Time, Permanent, 3 days per wk Location: West Midlands (Black Country area) Salary: £24,000 - £32,000 per annum, pro rata (depending on experience, skills & qualifications) Are you passionate about changing learners lives? We have an exciting opportunity to join our hardworking team as an IQA. The successful candidate will need a full driving licence and be willing to travel. You...

A leading care support company in Bilston seeks a Team Leader to oversee the delivery of high-quality care services. Responsibilities include assessing individual needs and supporting care workers. The ideal candidate will have experience in leading teams, conducting assessments, and a passion for making a difference. This role offers a competitive salary, comprehensive training, and a robust...

You should have experience as an Administrator within a financial planning firm.

You should have excellent communication skills.

You should have good time management skills. The CompanyThis independent financial advice group has grown significantly since its inception in 2012, through acquiring smaller IFA’s plus organic growth by developing accountancy connections and various marketing initiatives.

You will need to be a fully qualified Commercial Vehicle Technician or have been accredited via an authorised Apprenticeship. Benefits – you will start with 24 days annual holiday (plus bank holidays) per annum, you will also be enrolled in the pension scheme and qualify for the private healthcare scheme.

About The Role The eCcommerce Customer Service Manager is responsible for overseeing customer support operations across multiple channels: email, telephone, and web chat. Leveraging Zendesk, they will ensure that the team delivers fast, accurate, and empathetic responses to customer inquiries while maintaining high satisfaction levels. This role involves leading a customer service team,...

A leading industrial supply firm is seeking an On-Site Stores Manager in Wolverhampton. The role involves ensuring first-rate service quality and managing relationships with key stakeholders. Candidates must have branch management experience and be committed to developing a high-performing team. Offering competitive annual leave, a company car, and healthcare benefits. Join a company dedicated to...

You will have responsibility for providing a quality, efficient and effective customer experience from receipt of the order through to dispatch of the package. Main Duties and Accountabilities

Role: Childrens Service Director / Head of Care Location: Midlands-based role covering Staffordshire and Nottinghamshire Type: Senior Leadership | Childrens Residential Services Overview We have been engaged by an established and expanding care group to support the appointment of a Childrens Service Director (Head of Care) to play a key role in the growth of their Childrens Division. This is a...

A Chinese fast-food chain in Wolverhampton is seeking an experienced Team Leader to oversee operations and inspire the team. This role demands a customer-focused individual with leadership skills and a passion for delivering quality food and service. Responsibilities include supervising back-of-house teams and promoting teamwork for exceptional results. A range of employee perks, including...

Customer Services Manager – Midlands Up to £55,000 + Benefits | Leadership | Customer Excellence | Process Improvement Are you a straight-talking, people-focused leader who thrives in a fast-paced, customer-driven environment? Do you take pride in running a motivated team and love turning good service into exceptional service? If so, this could be the perfect opportunity for you. The...

Salesforce Test Analyst Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous...