Service Management Analyst jobs in Basingstoke

You will work closely with operational and systems suppliers to capture legacy configurations, create robust methods for storing and managing this information, and support its migration into a new, modernised systems environment.

You will bring experience in managing complex information sets, systems configuration or change programmes, and working with senior stakeholders.

You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management.

You will monitor service metrics, analyse trends, and identify risks or constraints before they impact users.

You will drive service improvement initiatives based on data, customer feedback, and technology change.

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

This is a chance to be the first Account manager in a respected specialist software services business. My client works with leading names in silicon and AI; delivering managed services in compiler toolchains, embedded systems and optimisation. Account Manager Responsibilities: - Primarily grow and develop existing accounts. - Build long-term trust in a market – forging strong relationships with...

Job Type: Full-time, Permanent Location: Ford Farm, Ford Ln, Upton Grey, Basingstoke RG25 2RP Working Hours: Monday to Friday, 8:00 AM 5:00 PM About Us PHL is one of Europes largest forklift truck wholesalers. We prepare and sell forklifts and material handling equipment to dealers worldwide. We have a busy and growing site in Basingstoke with nearly 1,000 machines. We are expanding and...

This is a key role within the Client Onboarding team, acting as a subject-matter expert for AML/CTF compliance Your new company Operating across several well-established international finance centres, the firm provides bespoke fund administration solutions to a diverse client base. With over 100 professionals across its network, the business continues to grow organically and through targeted...

Salesforce Test Analyst Note: Active SC Clearance Required Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software...

Caprae Capital Partners - Undergrad Buyside Analyst (10 hrs/week - Paid Program) Caprae Capital Partners is a private equity and acquisitions platform led by Kevin Hong - a serial founder who scaled two tech ventures to $31M ARR and $7M revenue. Today, Caprae is one of the fastest-scaling platforms in lower-middle-market M&A and ETA ecosystem, combining an international research engine, a...

You will execute projects that combine strategic insight with tech-forward solutions to deliver end-to-end, decision-ready outputs for clients. The role requires intellectual curiosity, analytical rigor, creativity, and structured strategic thinking, with strong client engagement and clear opportunities for professional growth as a trusted extension of client teams.

🚀 About Webigence and Spark Travel Webigence has 25 years of experience crafting UX‑first, often highly complex software. Our engineers pair forward‑thinking agile practices with an obsession for intuitive design, shipping products that feel effortless even when the logic underneath is anything but. Alongside a handful of long‑standing third‑party clients, we’re scaling our own SaaS...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Strategic Planning Analytics Location: Remote, U.K. Length: 12 months Rate: £30.77 p/h (inside IR35) Hours: 9am-6pm We are seeking a highly motivated and experienced Program Manager to join our dynamic Programs team. The Program Manager will play a critical role in planning, executing, and monitoring various projects related to programs being designed and implemented by the Monetization...

You will be joining a company recognized by Analysts - Nelson-Hall – Innovator in Digital Banking;Zinnov - Established Player in IOT; Forrester – Advanced Analytics; Frost & Sullivan – Digital Transformation Provider; IDC – leadership and experience in business outcomes

Job Title: HR Shared Services Coordinator Location: Basingstoke Pay Rate: £13 per hour Contract: 3 Months (possibility of extension) Job Description Summary The HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR, recruitment, and employee lifecycle administration support to HR colleagues, line managers, employees,...

Job Description Field Service Team Leader Basingstoke Permanent (40 hours) Competitive Salary plus benefits Join Detectronic's Field Services team as a Team Leader! More about the role: - Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance. - Work safely and effectively as part of a...

Do you have the following skills, experience and drive to succeed in this role Find out below.Job Title: HR Shared Services CoordinatorLocation: BasingstokePay Rate: £13 per hourContract: 3 Months (possibility of extension) Job Description SummaryThe HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR,...

Job Description The Opportunity: Field Service Engineer Contract: Permanent Location: Cirencester, Gloucestershire The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: -...

About Intellias Intellias is a European-founded AI, Data and Software Development company with global delivery capability across Europe, India and Latin America. For more than 20 years, we've empowered our customers to embrace innovation at scale and contributed to the success of the world's leading brands. The company is featured in the Inc 5,000 Europe and IAOP Global Outsourcing...

Key Responsibilities - Maintain all models specific to a modality ( MR) in the assigned area. - Perform total system level trouble-shooting on complex multi-symptom problems. - Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction. - Share best practices. - Maintaining documentation of performed tasks. Supervision of entrusted tools. -...

You will be asked to be available for a minimum of 4 weekends throughout the year but can work more if desired. Area 1 - South West / Central UK – ideal base Bristol, Worcester, Swindon Area 2 - East Sussex, Eastbourne, Bexhill, Brighton running to Crawley in the north.

You will be working in public and private hospitals…