Service Management Analyst jobs in Basingstoke

You will work closely with operational and systems suppliers to capture legacy configurations, create robust methods for storing and managing this information, and support its migration into a new, modernised systems environment.

You will bring experience in managing complex information sets, systems configuration or change programmes, and working with senior stakeholders.

You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management.

You will monitor service metrics, analyse trends, and identify risks or constraints before they impact users.

You will drive service improvement initiatives based on data, customer feedback, and technology change.

You will help our engineers (especially those working on the road) by supporting them whenever they need help. xhkmmrq You may also speak to customers when needed to solve some issues. Key Responsibilities Provide technical support to engineers working on-site and in the field (road engineers)

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

This is a chance to be the first Account manager in a respected specialist software services business. My client works with leading names in silicon and AI; delivering managed services in compiler toolchains, embedded systems and optimisation. Account Manager Responsibilities: - Primarily grow and develop existing accounts. - Build long-term trust in a market – forging strong relationships with...

Job Type: Full-time, Permanent Location: Ford Farm, Ford Ln, Upton Grey, Basingstoke RG25 2RP Working Hours: Monday to Friday, 8:00 AM 5:00 PM About Us PHL is one of Europes largest forklift truck wholesalers. We prepare and sell forklifts and material handling equipment to dealers worldwide. We have a busy and growing site in Basingstoke with nearly 1,000 machines. We are expanding and...

This is a key role within the Client Onboarding team, acting as a subject-matter expert for AML/CTF compliance Your new company Operating across several well-established international finance centres, the firm provides bespoke fund administration solutions to a diverse client base. With over 100 professionals across its network, the business continues to grow organically and through targeted...

Salesforce Test Analyst Note: Active SC Clearance Required Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software...

You will execute projects that combine strategic insight with tech-forward solutions to deliver end-to-end, decision-ready outputs for clients. The role requires intellectual curiosity, analytical rigor, creativity, and structured strategic thinking, with strong client engagement and clear opportunities for professional growth as a trusted extension of client teams.

Caprae Capital Partners - Undergrad Buyside Analyst (10 hrs/week - Paid Program) Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Caprae Capital Partners is a private equity and acquisitions platform led by Kevin Hong - a serial founder who scaled two tech ventures to $31M ARR and $7M...

🚀 About Webigence and Spark Travel Webigence has 25 years of experience crafting UX‑first, often highly complex software. Our engineers pair forward‑thinking agile practices with an obsession for intuitive design, shipping products that feel effortless even when the logic underneath is anything but. Alongside a handful of long‑standing third‑party clients, we’re scaling our own SaaS...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Strategic Planning Analytics Location: Remote, U.K. Length: 12 months Rate: £30.77 p/h (inside IR35) Hours: 9am-6pm We are seeking a highly motivated and experienced Program Manager to join our dynamic Programs team. The Program Manager will play a critical role in planning, executing, and monitoring various projects related to programs being designed and implemented by the Monetization...

Strategic Planning Analytics Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Location: Remote, U.K. Length: 12 months Rate: £30.77 p/h (inside IR35) Hours: 9am-6pm We are seeking a highly motivated and experienced Program Manager to join our dynamic Programs team. The Program Manager will play a critical...

You will be joining a company recognized by Analysts - Nelson-Hall – Innovator in Digital Banking;Zinnov - Established Player in IOT; Forrester – Advanced Analytics; Frost & Sullivan – Digital Transformation Provider; IDC – leadership and experience in business outcomes

A leading childcare provider in Basingstoke is looking for an End User Compute Analyst to enhance IT service capabilities. The role focuses on improving the user experience by analyzing incident trends, managing escalations, and driving service enhancements. Ideal candidates should have a background in technical support, solid analytical skills, and excellent communication abilities. This...

You will undertake electrical and mechanical works, including commissioning and fault finding within new and existing equipment. Please note that this position is field based and there is a requirement of travel involved within this due to site locations. Some of Your Key Duties Include:

Job Title: HR Shared Services Coordinator Location: Basingstoke Pay Rate: £13 per hour Contract: 3 Months (possibility of extension) Job Description Summary The HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR, recruitment, and employee lifecycle administration support to HR colleagues, line managers, employees,...

Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered...

Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered...