Service Improvement Manager jobs in Basingstoke

You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management.

You will monitor service metrics, analyse trends, and identify risks or constraints before they impact users.

You will drive service improvement initiatives based on data, customer feedback, and technology change.

You will help our engineers (especially those working on the road) by supporting them whenever they need help. xhkmmrq You may also speak to customers when needed to solve some issues. Key Responsibilities Provide technical support to engineers working on-site and in the field (road engineers)

Job Type: Full-time, Permanent Location: Ford Farm, Ford Ln, Upton Grey, Basingstoke RG25 2RP Working Hours: Monday to Friday, 8:00 AM 5:00 PM About Us PHL is one of Europes largest forklift truck wholesalers. We prepare and sell forklifts and material handling equipment to dealers worldwide. We have a busy and growing site in Basingstoke with nearly 1,000 machines. We are expanding and...

This is a chance to be the first Account manager in a respected specialist software services business. My client works with leading names in silicon and AI; delivering managed services in compiler toolchains, embedded systems and optimisation. Account Manager Responsibilities: - Primarily grow and develop existing accounts. - Build long-term trust in a market – forging strong relationships with...

Job overview This is an exciting opportunity to be part of cutting-edge healthcare innovation that will impact thousands of patients and save lives. Hampshire Hospitals NHS Foundation Trust (HHFT) has received funding for further development of the Virtual Health Hub, including the virtual wards following the success of COVID virtual wards. The role will support the managing and embedding of...

Job Description Field Service Team Leader Basingstoke Permanent (40 hours) Competitive Salary plus benefits Join Detectronic's Field Services team as a Team Leader! More about the role: - Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance. - Work safely and effectively as part of a...

We are Safestyle, a trusted household brand in the UK for over 30 years Due to continual demand & growth we are seeking experienced Window & Door Service Engineers to join us! This is a superb opportunity for an experienced individual who is looking to thrive within one of the UK`s most well know home improvement companies. We are seeking people with the following skills - Previous UPVC...

Location: Dummer, Basingstoke Salary: £28,000 We are looking for a Service Assurance agent to triage and support all customers reporting issues, and to assist in ensuring the efficient working of the inhouse Service Assurance team, while delivering exceptional customer service to our clients. Responsibilities - Ensure all faults are dealt with efficiently. - Maximiseefficiency. - Monitor...

You will undertake electrical and mechanical works, including commissioning and fault finding within new and existing equipment. Please note that this position is field based and there is a requirement of travel involved within this due to site locations. Some of Your Key Duties Include:

Job Title: HR Shared Services Coordinator Location: Basingstoke Pay Rate: £13 per hour Contract: 3 Months (possibility of extension) Job Description Summary The HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR, recruitment, and employee lifecycle administration support to HR colleagues, line managers, employees,...

Enterprise SALES LEADER - Telecom Domain we are seeking Candidate who have sold CpaSS to enterprises like Travel, logistics.retail, e commerce Sales Director for Enterprise accounts to grow MCS portfolio,. Should have experience of winning new logos across BFSI/Retail Location: London and Europe (Remote with extensive travel) Type of candidate : Local Grade : T2 Budget : 230k USD – 250K USD...

Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered...

Job Description Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rolling Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. They require someone with extensive experience working in the Public Sector, specifically with Government Digital...

Do you have the following skills, experience and drive to succeed in this role Find out below.Job Title: HR Shared Services CoordinatorLocation: BasingstokePay Rate: £13 per hourContract: 3 Months (possibility of extension) Job Description SummaryThe HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR,...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Job Description The Opportunity: Field Service Engineer Contract: Permanent Location: Cirencester, Gloucestershire The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: -...

Key Responsibilities - Maintain all models specific to a modality ( MR) in the assigned area. - Perform total system level trouble-shooting on complex multi-symptom problems. - Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction. - Share best practices. - Maintaining documentation of performed tasks. Supervision of entrusted tools. -...

You will be asked to be available for a minimum of 4 weekends throughout the year but can work more if desired. Area 1 - South West / Central UK – ideal base Bristol, Worcester, Swindon Area 2 - East Sussex, Eastbourne, Bexhill, Brighton running to Crawley in the north.

You will be working in public and private hospitals…

Job Description Assistant/Field Service Technician Basingstoke Permanent (40 hours) Competitive Salary plus benefits Take the leap and dive into a new role as Field Service Technician! As part of the Field Services team, you will carry out installation, calibration and maintenance of Detectronic's Smart Flow and Level monitors in the wastewater network. There may also be a requirement to...

Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered...