DWP. Digital with Purpose. We are seeking an experienced Senior User Researcher to lead research activities that shape user-centred digital services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people...
You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate: - Highly experienced in User Research. Proven ability to help teams adopt a user-centred app...
You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public services operate at a local level.
You must either hold or be eligible for SC for this position. Key Responsibilities - Lead the planning, design, and execution of user research activities for AI/LLM-powered services. - Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments.
You must either hold or be eligible for SC for this position. Key Responsibilities - Lead the planning, design, and execution of user research activities for AI/LLM-powered services. - Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments.
You should cover all aspects of the research process, including rationale, design, conducting,analysisand presentation of findings.
You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment.
You will receive a generous holiday entitlement of 33 days (pro-rata).
Job Description User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security...
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Senior User Researcher – Government Health Service Project 📍 Remote (must be based in UK) 🗓️ 12 month contract 💰 Up to £400/day Outside IR35 We’re looking for a Senior User Researcher to lead research for a government-backed Digital Health Protection Service. You’ll ensure the system meets real-world needs by planning and delivering research across diverse audiences, from public health teams...
You will be focused on tackling complex and often unique challenges for DWP, by aligning research strategies to deliver solutions that meet user needs and achieve policy goals. You'll make a real difference by shaping government services that positively impact millions of people, improving accessibility, efficiency, and overall user experience.
Senior User Researcher – Government Health Service Project 📍 Remote (must be based in UK) 🗓️ 12 month contract 💰 Up to £400/day Outside IR35 We’re looking for a Senior User Researcher to lead research for a government-backed Digital Health Protection Service. You’ll ensure the system meets real-world needs by planning and delivering research across diverse audiences, from public health teams...
Join a leading consultancy's Digital Excellence team, where strategic thinking, creativity, and technology come together to drive transformation across public and private sectors. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Role Overview As a User Researcher, you'll work in multidisciplinary teams to...
Job Description Role: User Researcher Location: Newcastle (2 days per week on-site)Duration: 6 monthsRate: Inside IR35Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with multidisciplinary...
Job Description Join a leading consultancy's Digital Excellence team, where strategic thinking, creativity, and technology come together to drive transformation across public and private sectors. Role Overview As a User Researcher, you'll work in multidisciplinary teams to design user-centred digital services. You'll lead research efforts, apply inclusive design principles, and ensure...
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Job Description Our Defence client are looking for a User Researcher / BA to support user research and adoption studies for the AI projects, driving solutions which are usable, valuable, and aligned with Defence user needs, while informing product and service design through structured insights and benefits assessments. - Plan and conduct qualitative and quantitative user research (e.g.,...