Senior Service Desk Analyst jobs in Greater London

IT Service Desk Analyst / Technical Support Analyst Are you the right candidate for this opportunity Make sure to read the full description below. A fantastic opportunity has arisen for an IT Service Desk Analyst / Technical Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst / Technical Support Analyst Summary: The Service Desk Analyst will...

IT Service Desk Analyst / Technical Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst / Technical Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst / Technical Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists...

INSURANCE EXPERIENCE REQUIRED Description Providing in-office support for the London Hub Office. This position will be hybrid. Possibly 3-5 days in office based on need. Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Support SaaS tools, compliance practices, on and off-boarding processes,...

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.

About the Team The ICT department provides comprehensive services to all members of the firm. The ICT Helpdesk team offers 1st to 3rd line support to over 600 computer users, predominantly senior fee-earners working under tight business deadlines, each with varying levels of IT system knowledge. The Helpdesk is staffed according to a shift rota from Monday to Friday, handling approximately 100+...

About the Team The ICT department provides comprehensive services to all members of the firm. The ICT Helpdesk team offers 1st to 3rd line support to over 600 computer users, predominantly senior fee-earners working under tight business deadlines, each with varying levels of IT system knowledge. The Helpdesk is staffed according to a shift rota from Monday to Friday, handling approximately 100+...

Provides on-site and remote IT support. Manages projects, troubleshoots network and software issues. Requires strong communication and networking knowledge.

Senior Service Desk Engineer (3rd Line) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving service excellence across the organisation. This is a hands-on, senior technical position suited to someone with...

You will lead IT support efforts by acting as the main escalation point for complex hardware, software, and network issues. You'll ensure the team's Service Desk runs with maximum efficiency, consistently meeting key service goals. This senior role requires you to mentor junior staff, maintain our knowledge base, and drive continuous process improvement initiatives to reduce recurring problems.

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) 37,000- 43,000) Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and hands-on, deskside support - providing a high level of technical assistance to end users,...

IT Service Desk Manager/IT Support Team Leader A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader Responsibilities and Duties: • Lead, coach, and develop a team of five Service Desk Analysts to ensure consistent, high- quality support. • Set clear...

IT Support Engineer - Specialty Insurance Up to £40,000 | London | 5 days on-site A leading specialty insurer experiencing phenomenal growth across the London Market is seeking an IT Support Engineer to join their high-performing service desk. This is a fast-moving environment where technology sits at the centre of business delivery, and where a driven, technically capable engineer can make a...

Service Desk Manager - 20 Month FTC Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in...

Service Desk Manager - 20 Month FTC Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in...

IT Service Desk Manager/IT Support Team Leader A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader Responsibilities and Duties: • Lead, coach, and develop a team of five Service Desk Analysts to ensure consistent, high- quality support. • Set clear...

You will be mainly based in our London office but travel, as and when needed, to various customer sites (in London) to support users and key stakeholders in resolving technical problems. Customer onsite support Provide technical support to users onsite within the scope.

Service Desk Manager - 20 Month FTC Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in...

IT Service Desk Manager/IT Support Team Leader Is this your next job Read the full description below to find out, and do not hesitate to make an application. A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader Responsibilities and Duties: • Lead,...

IT Support Engineer - Specialty Insurance Up to £40,000 | London | 5 days on-site A leading specialty insurer experiencing phenomenal growth across the London Market is seeking an IT Support Engineer to join their high-performing service desk. This is a fast-moving environment where technology sits at the centre of business delivery, and where a driven, technically capable engineer can make a...

Service Desk Engineer - Public Sector Hybrid (Central London - 2/3 days on site) | £37,000-£43,000) | Permanent Harvey Nash have partnered with a leading public sector organisation to recruit a Service Desk Engineer to join their London-based IT team. This role is a blend of traditional service desk and hands-on, deskside support - providing a high level of technical assistance to end users,...