Senior Service Desk Analyst jobs in Cambridge, Cambridgeshire

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.

Do you have excellent customer service skills ? Are you experienced providing 1st and 2nd line IT support ? Would you like to work for a global company who operate from prestigious offices in the centre of Glasgow ? My client is looking for experienced Service Desk Analysts to join the team on both a permanent and a fixed term basis. The permanent role is to cover evening shifts between 12...

You will provide first line technical support to clients, requiring an aptitude for working with applications/ systems to undertake analysis, diagnosis, and resolution of client problems, which may range from very straight forward problems through to more complicated issues.

You will have the energy and drive to be first to report on the challenges and opportunities that our clients face on a day‑to‑day basis.

You will translate complex engineering metrics into a clear, compelling, and commercially-aware Technology Scorecard and recommendations that inform strategic investment and process improvement decisions.

Senior Business Analyst- Professional Service Automation (Napta/ Kantata, Resource Management, Staffing)-Contract role Location- London (Fully remote) Rate- £525/day - outside ir35 Duration- 6 months with extensions A Senior Business Analyst with PSA experience is required for one of our global clients. The ideal candidate should have experience in agile methodologies, scrum environments,...

Location: UK Remote Experience: 5–8 years Type: Full-time We’re seeking a Senior Business Analyst to drive operational excellence, process transformation, and data-led decision-making across cross-functional initiatives. What You’ll Do - Analyze and optimize business processes, workflows, and operations. - Translate data and insights into compelling business stories and opportunities. -...

About Us Pimlico is a tech company based in London and San Francisco, building XHS™ to offer compliance teams advanced tools for monitoring, analysis, collaboration, and integration. Our Regulatory AI workspaces empower organizations to transform noise into meaningful signal, and enhance the effectiveness of team processes and collaboration. Join us as we launch XHS™ Beta for Gambling from...

Global CSIRT Senior Analyst Base Location: London or fully remote with occasional London travel, see our network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations About KPMG International Together with more than 273,000 colleagues in 143 countries throughout our member firms, people at KPMG imagine big ideas and bring solutions to life for...

About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving...

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Job Title: D365 Functional Analyst Location: Fully Remote home working (4 trips to South Wales annually) Salary: £46,000 per annum + company bonus option The role The role focuses on the support, optimisation and continuous development of the Divisional Microsoft Dynamics 365 system. This role sits at the centre of a global organisation operating across 12 business units and supporting over...

Customer Service Advisor - (Dutch speaking) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite - No experience required, full training provided - Dutch language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and...

Job Description NXTGEN are working in partnership with a high-growth business who continue to go from strength to strength, as they look to appoint a talented and commercially minded Finance Analyst. This is a fantastic opportunity to join a dynamic organisation at a pivotal point in their journey, offering real scope for personal and professional development. The successful Finance Analyst will...

Job Description Credit Risk Analyst, Salary: Up to £60,000 + bonus Location: London (hybrid) Industry: Financial Services / Insurance Type: Permanent I'm looking for a Credit Risk Analyst with a strong background in SQL and data visualisation, Were working with a leading financial services organisation looking to strengthen their credit risk analytics team. This role is perfect for someone who...

An opportunity to join a highly innovative PE backed SAAS business, operating as a forerunner in their lucrative market sector. A recent carve out, the company is well-established in it's niche and about to embark on the next phase of its growth journey. The recently appointed Head of FP&A now wishes to strengthen the team with the addition of a quality FP&A professional (part or fully...

Covington’s Strategic Pricing team is responsible for developing creative pricing solutions and implementing project management best practices to ensure that the Firm meets its financial goals. We are currently building a high-caliber, experienced team that proactively responds to the needs of the Firm’s attorneys and clients. The Strategic Pricing Analyst will focus on developing pricing...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

Customer Service Advisor - (Spanish speaking) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite - No experience required, full training provided - Spanish language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and...