Senior Customer Service Officer jobs in Sandwell

You will be experienced in handling enquiries via email, telephone and live chat.

You will also need to demonstrate flexibility towards working hours to meet customer needs.

You should possess GCSEs or equivalent in Maths and English at grade C or above and ideally be educated to degree level.

Company descriptionLocation: Oldbury (hybrid working 3 office days per week)Employment Type: Permanent, full timeAdditional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical InsuranceThink the AA is just about roadside assistance? Think again.For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and...

Job Description Ready to help shape the future of talent acquisition in local government and make a real impact? Are you passionate about supporting others, keen to learn, and ready to try new ways of working? If you enjoy working with data, spotting patterns, and helping teams succeed, Sandwell Council wants to hear from you as our next Talent Acquisition Support. In this role, you’ll play a...

You will be joining a fast-paced environment for a six-month period, contributing to the delivery of high-quality democratic services. Key Responsibilities - Provide comprehensive support for committee meetings, including agenda preparation, minute-taking, and follow-up actions.

Interim Chief Information Officer (CIO) 12-month FTC • Hybrid (1–2 days per week) The Opportunity: A UK Retail and Wealth financial services group with deep heritage is resetting its data and technology foundations. With core IT and operations outsourced, the business needs an experienced Interim CIO to simplify the estate, fix data quality, and accelerate delivery to improve customer outcomes...

Job Description Customer Services Agent Location: Birmingham City Centre Salary: £26,000 per annum Start Date: Immediate start Temporary to Permanent About the Role We are seeking a proactive and customer-focused individual to join our team as a Customer Support Coordinator. This role is ideal for someone who thrives in a phone based fast-paced environment, enjoys problem-solving, and takes...

Locum Democratic Services Officer – Full Time – Midlands – Initial 3+ Months – Rate DOE Venn Group’s specialist legal team is currently partnering with a well-established Local Authority in the Midlands who are seeking an experienced Locum Democratic Services Officer to join their team on an interim basis. The Role - Position: Senior Democratic Services Officer - Working Arrangement: Full...

You will be working closely with your apprenticeship learning provider and developing positive relationships with a wide range of colleagues while developing your knowledge and capabilities to undertake the job Shortly after applying for the role, you’ll be sent a series of games that will identify your natural strengths and preferences and will determine your suitability for the role.

You must be willing to work within the alcohol industry to be suitable for this role.

You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc…

You will require a good telephone manner and friendly personality as well as being computer literate.

Are you an inspiring leader who is passionate about delivering exceptional customer experience and driving service excellence across international regions? Would you enjoy working in a fast-paced, commercially focused environment where you can influence change and shape strategy?We are delighted to be supporting a globally recognised, market-leading organisation in the search for a Customer...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the stores appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

Customer Service Agent Location: West Bromwich (Hybrid) Salary: £24,297 Full Time Hours: 35 hours per week - Hours of work will be between 08:30am 18:00pm Monday Friday and 8:30am-12:30pm on Saturdays (Saturdays on a rota basis) Contract Type: Annualised contract We’re made for each other At the West Brom, we know solid futures don’t happen overnight. So, whether our customers are looking...

We are seeking a dedicated and enthusiastic Internal Customer Service Representative to join a dynamic team. The ideal candidate will possess exceptional communication skills and a passion for providing outstanding service to our customers. This role involves engaging with clients, resolving inquiries, and ensuring a positive experience for customers.Responsibilities * Respond to inquiries and...

About the role As a Technical Customer Support with expertise in Telecommunication domain. We are looking for a committed and customer-focused Customer Service Representative to manage both outbound and inbound calls within our dynamic team. This crucial role involves communicating with customers about a service we are phasing out, providing them with clear information, and assisting them in...

You will not be considered for the opportunity if you do not have this. • Hands-on experience leading data transformation, technology modernisation, and outsourced delivery. • Skilled in data strategy, governance, and operating model design. • Confident working in regulated environments with strong stakeholder influence.

Salary: From £28,000 Monday-Friday, 9am - 5pm Standard Life House, Edinburgh What does the role entail? You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers planning for retirement, accessing investments, updating personal information, or supporting...

You will have current and extensive knowledge of relevant legislation and regulations related to social care

You will be responsible for: delivering performance targets; and maintain awareness of current issues in Housing,health, social care services for the needs of vulnerable people in order to share specialist knowledge and assist in business planning.

Job Description Job Title: Senior Finance Officer (Enhanced DBS checked)Location: BirminghamContract Type: Full-time, Temporary (6-Month Contract)Daily Rate: Up to £135 p/d DOE Are you an experienced finance professional looking to make a meaningful impact in the charity sector? Our client is seeking a dedicated Senior Finance Officer to join their Finance Team for a 6-month contract, with the...

You will have current and extensive knowledge of relevant legislation and regulations related to social care

You will be responsible for: delivering performance targets; and maintain awareness of current issues in Housing,health, social care services for the needs of vulnerable people in order to share specialist knowledge and assist in business planning.

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.