Senior Customer Service Associate jobs in Sunderland, Tyne and Wear

Job Description Customer Service ManagerWashingtonPermanentCompetitive Salary & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You’ll report to our...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

You will play a key role in ensuring that every interaction with the company is positive and memorable, providing support and guidance to resolve any issues or queries.

You should be passionate about delivering outstanding customer service and be able to remain calm and professional under pressure.

Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with...

Company Description: At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide Job Description: Turner &...

You will need to complete your full shift between the working hours of 9am and 5pm

You will be based in Sunderland but will be required to travel to different stores within your zone.

You will be working alongside a Team Leader, who will provide you with coaching and ongoing support.

You will be responsible for defining the insights and AI strategy, developing new approaches to problem‐solving, and fostering a culture of continuous learning and evolution within our global CS operations.

You will manage senior stakeholders across the organization, including Regional Operational Directors, Country Management teams, Data/BI, P&T, WFM, and Ops leadership.

Viewing Agent At Countrywide Scotland we're looking for a highly motivated Viewing Agent to go out and conduct viewings for our residential sales team in branch in Hamilton South. This role will be on a Zero hours Contract. Uncapped Commission - Career Progression A quick look at the role In this role you will be helping potential buyers by carrying out viewings and assisting with any queries...

We are working with a respected company in the North East who are making waves in they Cybersecurity industry as they help businesses effectively and efficiently with their processes with minimal disruption to their daily routines.Working from great offices in the North East, they are on a growth plan that is not only exciting in general but it is brilliant for those getting involved at this...

Your role will involve:*Responsibility of the service design for low, medium or high value / complexity deliveries into live service*Understand the customer's user base and IT operational structure;*Development of detailed end-to-end service design*Develop and contribute towards the contractual obligations (SLAs and KPIs) and additionally any underpinning contracts;*Impact Assessment (IA) of...

You will provide assistance to residents in need of physical personal care and carry out individual tasks with residents in line with their support plans, to maintain or improve their quality of life and to be able to recognise signs of distress in residents.

You will manage your own time, splitting your time between each of the properties within your patch of colleagues and working from home. Ensuring that you are on hand and there to support our colleagues and customers where required. This is a varied role, which requires someone with a background of supervising colleagues, ideally within a Facilities Management role.

C# Developer / Full Stack Engineer (.Net TypeScript AWS) Sunderland / WFH to £55k Are you a C# developer who enjoys working across the full tech stack with a range of languages and technologies? You could be progressing your career in a hands-on C# Developer role at a at a growing games / gambling site, whilst enjoying a range of benefits and perks, alongside continual learning and self...

Senior Network Infrastructure Engineer - Newcastle (Hybrid) Over the last 5 years, MFK Recruitment has placed 45 IT professionals with this company, and 32 are still thriving there today! The Senior Network Infrastructure Engineer Role: We're looking for a Senior Network Infrastructure Engineer to join a dynamic MSP team in Newcastle. You'll be supporting a mix of on-prem, hybrid, and cloud...

You will be a strong communicator, able to demonstrate leadership behaviours with the ability to influence, manage, motivate, coach and develop a team by fostering a diverse and inclusive environment. You promote empowerment and contribution and have a passion to build a community and support network beyond your delivery role.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

We are working with a respected company in the North East who are making waves in they Cybersecurity industry as they help businesses effectively and efficiently with their processes with minimal disruption to their daily routines.Working from great offices in the North East, they are on a growth plan that is not only exciting in general but it is brilliant for those getting involved at this...

You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers.

You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...