quality service coordinator jobs in Redditch

You will be expected to provide cover in Worcester and Kidderminster - however this role will be primarily based within our Worcester services.

You will be based at one of our 24hr services. This role will be covering a mixture of the support services within the team so you will have to manage your diary effectively so that you are spending time at all different parts of the service.

Location: Redditch, Worcestershire Hours: 39 hours per week Salary: Up to £31,000 (depending on experience) Reporting to: Manufacturing Manager Role PurposeTo manage customer quality issues, support customer requirements, and ensure effective investigation, reporting, and resolution of quality concerns. The role also supports ISO 9001 compliance and quality improvement across the business. Key...

Job Description SENIOR QUALITY ENGINEER We are offering an exceptional opportunity for a SENIOR QUALITY ENGINEER This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. We are very much at the forefront of brand -new technology. We have been providing pioneering technologies and products to our customers worldwide for a...

You will be working within a small team of 5. This role will support the Technical and Quality department, working with NPD & Design and cover compliance and regulatory work.

Why Join Us ‘Do you have training experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you… We require a Operations Improvement Coordinator to join us on a permanent basis in our Operations Contract Support Team, at our Upminster or Redditch site. What You'll Be Doing Develop and Implement Training Programs - Design and implement comprehensive training...

Job Title: Logistics CoordinatorLocation: RedditchSalary: Competitive, depending on experienceHours: The hours of work are Monday – Sunday, 4 on 4 off basis weekend working included. Both DAYS and NIGHTS are available - either 7am-7pm or 7pm-7am shift.The candidate must be able to demonstrate a full understanding of the transport forwarding industry, be able to communicate effectively, be highly...

You will manage customer shipments from enquiry through to completion, ensuring accuracy, efficiency and clear communication throughout.

You will be required to work weekends25 days' holiday plus bank holidays, with the option to buy up to 5 extra days. If you're ready to grow your career in international freight logistics with a world-class company, we'd love to hear from you. Apply today and take the next step!

Job Title: Customer Service SpecialistLocation: Studley (Office-Based)Salary: Competitive + BenefitsContract Type: Full-time, PermanentAbout the Role:We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes, ensure smooth...

Field Service Engineer – Mechanical/Electrical Bias (Analytical Equipment)Location: Home-based – ideally near MidlandsSalary: £41,000 + company car & comprehensive benefits packageTerritory: Midlands and South WestA leading manufacturer of high-quality analytical instrumentation is seeking an additional Field Service Engineer to join their established Service & Technical Division, supporting...

Job Title: Customer Service Lead Location: UK (Office-Based) Salary: Competitive (DOE) About the Role: We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the...

Job Title: Service and Warranty TechnicianLocation: RedditchPay: £13.00 per hourTo work within Service and Warranty operations, to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated product.Key Responsibilities:· Booking in and out of related product, using SAP system and RMA process· Carry out mechanical and electrical repair, refurbishment and overhaul of...

Why Join Us Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you… We require a Work Order Coordinator to join us on a permanent basis, at our Redditch site. A key position to support our customers in being the first line support for Chase or escalation of work orders, to monitor through to resolution in line with Arcus...

You will be responsible for managing shipments overnight, ensuring goods move efficiently from A to B while maintaining clear communication with customers, suppliers and internal teams.

Why Join Us Are you tenacious, organised, and confident communicating with both customers and contractors? Do you enjoy seeing a task through from start to finish and making sure nothing gets missed? If so, this could be the perfect role for you. We are looking for an individual to join our small, supportive, office-based team to help manage work orders from initial request through to final...

Job Title: Customer Service Lead Location: UK (Office-Based) We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the ongoing delivery of high-quality service to...

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You will be consistently delivering the companies “service expectations” successfully across all key areas, liaising with and supporting clients and working closely with external and internal departments to do so.

You will take responsibility for the performance of accounts with the Account Manager to deliver the elements of the TRIOS contract.

Why Join Us Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you… We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a rotating 40-hour basis: Mon – Fri (06:00 – 14:00 / 12:00 – 20:00) and every other weekend. When working the weekend, you’ll have staggered days off in...

Why Join Us Are you tenacious, organised, and confident communicating with both customers and contractors? Do you enjoy seeing a task through from start to finish and making sure nothing gets missed? If so, this could be the perfect role for you. We are looking for an individual to join our small, supportive, office-based team to help manage work orders from initial request through to final...