Product Support Manager jobs in Solihull

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

- Join a global manufacturer of battery powered garden products - Home based with travel throughout the UK - Support the field sales team by engaging professional customers Job Description: Product Demonstrator Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. £34,000 + company van, matched pension contribution to 5%, 25 days...

Head of Product Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. - Tour Operator - Hybrid - South-East Birmingham. Leading Tour Operator is keen to recruit an experienced Senior Product Manager / Product Director to lead the product management function, driving the vision, strategy, development and performance...

You will be responsible for a range of duties, including:

You should be a caring and compassionate team player with a strong understanding of patient confidentiality. While prior healthcare or theatre experience is a plus, full training will be provided. If you are a compassionate and organized individual eager to contribute to a first-class healthcare team, apply now!

You will be based onsite at one of their partner schools in London, delivering hands-on technical support and ensuring the smooth running of IT systems for staff and students. This is an excellent opportunity for someone who enjoys working in a fast-paced educational environment and takes pride in providing high-quality technical support.

Technical Support Engineer – CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 – £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers...

Job Description Executive PA to Group HR Director & HR Support (12 month fixed term) Hybrid Location: Solihull An exceptional opportunity has arisen for an accomplished Personal Assistant to join a leading international firm, supporting our client’s International Group HR Director in this pivotal role. This is a 12 month fixed term contract. This position offers 60% high-level PA duties with...

Excellent opportunity to join an innovative software businessExcellent salary and benefits with hybrid working About Our Client My client is an innovative global provider of CRM software.They are searching for a Product Manager to drive innovations across their core platform. As Product Manager, you will collaborate with multiple business areas to define and deliver high-impact features that...

About sales-i UK Ltd., a SugarCRM CompanyFrom the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for...

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction.

You will have handled customer escalations directly and navigated cross-functional resolution in partnership with Product or Engineering.

You will lead a dedicated team working with children and young people across prevention, out-of-court disposals, statutory interventions, and custody. The team currently supports around 100 children at any one time. Key Responsibilities - Lead and manage a small, skilled team (2 Team Managers, 2 Team Leads, Restorative Justice Worker, 10 Youth Justice Officers, and 2 Support Workers).

Life on the team Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Were looking for a proactive and data-driven Workplace Analytics Manager to deliver exceptional end-user experience across our customers environments. Youll turn analytics and data insights into tangible improvements that enhance user satisfaction, efficiency, and...

You will be working for a global leader in battery-powered garden products. The company supplies groundscare professionals via a national network of appointed dealers. With technically advanced products, the role of the Product Demonstrator is essential in building demand for the brand.

Product Manager - SugarCRM We are seeking a strategic, data-driven, and customer-focused Product Manager to lead innovation across our core platform. This role involves collaboration with Engineering, UX, Product Marketing, Sales, Customer Success, and our customers to develop high-impact features that enhance customer retention, business growth, and platform stability. Do not wait to apply...

You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role, with further opportunities for permanent opportunities.

You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.

Your newpany From the very beginning, this organisation had a unique vision to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach their highest potential.Together, they’re building a culture that values personal and...

About sales-i UK Ltd., a SugarCRM CompanyFrom the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for...

You will receive a competitive salary along with a generous contractual bonus scheme which can hugely enhance your package, with very flexible hybrid working. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

About sales-i UK Ltd., a SugarCRM CompanyFrom the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for...