Job Description Incident and Problem Manager Birmingham – Hybrid (2–3 days a week) £70,000 – £75,000 + Bonus Our client, a global leader in consumer services, is seeking an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. Here you will be managing high-severity incidents, minimising...
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
Problem Manager London – Permanent | £64,000 – £71,000 VIQU are partnering with a leading Energy Company to recruit a Problem Manager to oversee the end-to-end management of service-related issues across a complex multi-supplier environment. You’ll take ownership of problem identification, RCA, and prevention, while driving continuous improvement and maturing service performance. The role...
A government entity in Manchester is seeking a Senior Problem Manager to lead the Problem Management team, ensuring effective management of technical problems while supporting vital national infrastructure. This role requires proactive engagement in preventing incidents, producing management reports, and maintaining strong internal and supplier relationships. The ideal candidate will mentor...
A leading independent healthcare provider is looking for an IT Service Management Coordinator to support their IT team. This role involves leading core IT Service Management practices, including Change and Problem Management, and ensuring compliance with ISO/IEC 20000. The position offers a salary of up to £45,000 and a hybrid working model, with an emphasis on stability and continuous...
A leading sports betting company is looking for a Major Incident and Problem Manager. This role is crucial in ensuring the resilience of their global technology systems. Responsibilities include managing major incidents, conducting root cause analyses, and collaborating with stakeholders. Ideal candidates will have experience in crisis management and knowledge of ITIL principles. The position...
Job Description: The Analyst, Service Managementperformscross-stack ITIL process management activitiesin line with DXC standards and customer requirements, following the agreed operating and governance model. This includes performing effective communication and coordination withaccount and delivery teams to drivecompliance with the ITIL processes. The Analyst, Service Management can tell where a...
Description: We are seeking a talented individual to join our IT Problem Management team. This role will be based in our Liverpool. As an IT Problem Manager you will play a crucial role in ensuring data accuracy and facilitating accurate reporting on trends of significant incidents within the organisation. Reporting to the Senior Manager, who leads Problem Management globally, you’ll assist...
Hays are supporting a leading organisation based in Bridgend, recruiting an experienced Major Incident & Problem Manager to join their IT Service Management team. The salary on offer is flexible depending on experience and the team work in a hybrid pattern 3 days per week in Bridgend. This is a key role focused on managing high-impact incidents, driving root cause analysis, and ensuring...
A leading UK organization based in Wales is looking for an innovative manager to join their team. This role is designed around the strengths of the individual rather than traditional job titles. Candidates should have proven management experience, with the ability to tackle complex scenarios and improve outcomes without unnecessary processes. The ideal applicant will foster trust and capability...
Incident and Problem Manager Birmingham - Hybrid (2 - 3 days a week) £70,000 - £75,000 + Bonus Our client is a global leader in consumer services, they are looking for an Incident and Problem Manager to take ownership of major incident response and problem management across a complex, global technology landscape. Here you will be managing high-severity incidents, minimising business impact, and...
About Unily Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected...
Required Skills - Product Owner - FinTech - Brighton - PowerBI - Agile Job Summary Plenty of companies say they’re “disrupting finance”. Most aren’t. This one genuinely is, building tech that simplifies complex financial processes and makes life easier for the people who actually have to use it. They’re growing quickly enough to need a Product Manager who can keep delivery tight and momentum...
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
Problem Manager Manchester – Permanent | up to £61,000 VIQU are partnering with a leading national Energy Company to recruit a Problem Manager to play a pivotal role in keeping complex critical systems running smoothly. This is your chance to take ownership of high-impact service issues, drive real change, and influence how a national infrastructure delivers value. You’ll work with cutting-edge...
Compensation: GBP 55,700 - GBP 83,500 - yearly Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most...
About Unily Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected...
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years' experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
You will be expected to mentor more junior members of the Service Management community, taking online management responsibilities, if required. In addition, you will participate and support collaboration initiatives and career development within the IT Operations community, building in-house capability via a professional community of practice.
A global consumer services leader is seeking an experienced Incident and Problem Manager to take ownership of major incident response and drive problem management across a complex technology landscape. Working hybrid from Birmingham, the candidate should have proven experience in global environments and excellent communication skills. The ideal candidate has a strong ITIL background and...