You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.
Company Description: eCOVERS Insurance Broker - Headquartered in City of London - The Gherkin 30 St. Merry Axe, EC3. We have been nominated in 2025 as finalist by Insurance Times Award for the category : Insurance Broker of the Year. Role Description The role involves building and maintaining client relationships, assessing customer insurance needs, and advising on suitable policies. The...
You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.
Location and Salary This is a full-time hybrid role with flexibility on office location at either our Leeds, Bournemouth, or Chelmsford offices. We require you to be within a 60‐minute commute of your nearest Allianz office. We offer flexibility, and specific arrangements can be discussed during the interview process. Pay: Circa £32,000, dependent on skills and experience. Role...
You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.
You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.
You will be a strong communication and customer service skills, both oral and written
You will have exceptional attention to detail.
You will be well-organised and able to appropriately prioritise your workload, working independently as well as take on team responsibilities where required
You will be responsible for shaping and continuously improving claims processes, and governance, driving cost-effective large-loss management, delivering volume claim strategies (including fraud management), managing re-insurance, in addition to driving the data strategy.
You will have the following skills, experience and background:
You will be working with Brokers, Customers, Third Parties and Law Enforcement agencies to progress investigations and contribute to the success of the business through the reduction of fraudulent activity.
You will be investigating referrals to the Fraud Consultant Team and deciding which referrals are fraudulent or genuine.
Customer Service Advisor – Travel ClaimsSalary: £26,210 - £30,300 per annum DOELocation: Christchurch / Hybrid Options Available after ProbationHours: Monday – Friday, Shifts between 8.00am – 6.15pm (plus 1 in 6 Saturdays with day off in week)Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer Service Advisors to join their...
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.
You will have the opportunity to shape and implement programmes that optimise customer journeys, elevate service standards and drive operational excellence across both traditional and digital channel as well as overseeing the training for customer and claims functions. Main Responsibilities as Head of Customer Experience, Support and Resilience
You will directly influence the future growth of the business, with key deliverables to increase conversion, retention and overall company income and profitability.
Job Description My client is a prestige car dealership and they are currently looking to recruit a Warranty Admin join their team in Poole. An opportunity has arisen to join us as a Warranty Administrator. The main purpose of this role is to assist in ensuring that the warranty administration is managed accurately and in a timely manner. The successful candidate will be responsible for...
A leading insurance company in the UK is seeking a dedicated individual for a full-time hybrid role focused on investigating claims fraud. The position involves managing insurance claims, engaging with law enforcement, and ensuring customer satisfaction. Applicants should possess strong communication skills and a proactive approach to customer service. The role offers a competitive salary,...
You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.
You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.
You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.
You will be working with Brokers, Customers, Third Parties and Law Enforcement agencies to progress investigations and contribute to the success of the business through the reduction of fraudulent activity.
You will be investigating referrals to the Fraud Consultant Team and deciding which referrals are fraudulent or genuine.
You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. Servicing client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.