You will take ownership of the most complex and high-impact incidents, provide advanced technical and functional guidance, and support small-scale enhancements and configuration changes for customers. The role combines deep technical expertise with consultancy-level customer engagement, mentoring of support teams, and close collaboration with developers, vendors, and internal delivery teams.
You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.
You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently.
Overview To drive and own IWS Run-to-Target (RTT) deployments across all sites in the UK, building capability, and qualification where required, at all levels including Front Line Employees, Line Structure members, Site IWS Manager plus Site System Owners. Through Health Checks, provide governance and support to sites within UK and Region to support the sustain elements of IWS. This is a remote...
Pitcher & Piano are looking for an experienced Line Chef to join us in the kitchen at Reading. We've been in the business for over 30 years and we're pretty proud of everything we've achieved. With bars all across the UK we are certain you’ll never see two looking the same, as many of our bars are situated within listed buildings, each one having its own unique character. Just like our bars, we...
IT 1st Line Support Theale £27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your skills will help keep critical systems running and users supported across multiple sites. ???? What You'll Be...
Position Description At a Glance Legrand has an exciting opportunity for a Line Leader to join the Data Power and Control Team in Reading, UK. The Line Leader directs activity of line and acts as expert for builds, safety, quality, and testing issues. Engages in direct problem solving to mitigate production flow constraints through direct intervention or escalation to relevant persons and/or...
Packing Line Operator - Permanent (40 hours per week), Based Basildon At Costa Coffee, were on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, were creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, were in over 50...
The App Support Third Line Engineer role is required to provide second line support internally, third/fourth-line support to higher value/more technically involved external clients, provide an escalation point for the analysts within their function and work closely with the other members of the app support team, the Head of Practice and delivery consultants. The day-to-day responsibility...
You will be responsible for the management of all processes (existing and developing new) to ensure best practice and industry standards are reflected in the way the contract delivers hard and soft facilities management services.
You will be responsible for providing confidence in quality procedures to the SPV Client and NHS Trust.
Job Description VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location) This is a fantastic opportunity to join a growing team at an exciting part of the journey, working on a hybrid basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You’ll have plenty of opportunity to broaden your horizons and...
Job Description Audit ManagerPermanent, Full-timeNewbury, Oxford or Reading Our client is currently looking to recruit an Audit Manager within our Audit & Assurance team. This role can be based in either our Newbury, Oxford or Reading office. This is a key role, requiring a passion for audit, and so we are looking for an accomplished audit professional with previous experience operating at a...
You will be coaching junior members of the team & helping to grow the team, undertaking business development to grow the Corporate Tax service line, and you should be able to demonstrate both strong compliance & advisory expertise.
You should be keen to develop new and existing business, work well under pressure and still deliver on time and budget.
Job Description Records and Archive Interim Manager, RG7 3BH Salary £30,000 pa pro rata. Duration 3 months This role has been identified on an interim basis to ensure compliance with legal and regulatory requirements, such as the UK GDPR, Data Protection Act 2018, and the Health and Social Care Act 2008 (Regulation 17), and is critical for providing high-quality, person-centred care. Every...
Job Description Insight Executive Group are delighted to be working in partnership with a global FM service provider who are looking for a Quality Manager to work on their healthcare contract in Berkshire. This is a full-time permanent role with a starting salary of £65k with an ASAP start. The successful Quality Manager will be responsible for: - the management of all processes (existing and...
You will be responsible for the management of all processes (existing and developing new) to ensure best practise and industry standards are reflected in the way the contract delivers hard and soft facilities management services.
You will be responsible for providing confidence in quality procedures to the SPV Client and NHS Trust.
You will engage with internal and external customers and stakeholders, building strong working relationships, and maximising integration of offsite solutions within projects, encouraging repeat business. Travel will be required across these regions to our client sites. Some of the key deliverables in this role will include:
Job Description Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral...
Job Description Our Client, a Reading council, is seeking a Children's Assistant Team Manager to join their Single point of access Team. Fantastic payrate of up to £59,460 per annum! Are you a Children’s Assistant Team Manager, passionate about making a difference in your community? Do not miss out on this fantastic opportunity! Responsibilities of this role: - Lead a small team delivering...
Job Description Insight Executive is partnering with ISS to appoint a Quality Manager for a key healthcare site at Prospect Park Hospital.Why ISS ISS is a global facilities and workplace services provider, trusted to run complex, high-compliance environments where service quality, safety and customer experience genuinely matter. This is a business that invests in standards, systems and people –...
2nd/3rd Line Business Central Support Consultant UK South - Hybrid/Remote – 1-2 days in the office per month £45,000 - £50,000 Our client is a Microsoft partner supporting customers across retail, hospitality, and distribution. Due to continued growth within their managed services function, they are seeking an experienced 2nd Line Business Central Support Consultant to join their expanding...