You will handle escalations from 1st line, provide technical guidance, and work closely with 3rd line engineers to resolve complex issues.
You will contribute to knowledge sharing and skills uplift across the 2nd line team. Key Skills - 2nd Line 24/7 WAN Network Support Engineer
Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Account Manager at McGriff, a...
First Line Manager Wednesbury Birmingham Customer Service Centre Fixed Term Contract / Secondment - 6 Months Full Time Shift Pattern – Over 7 days Salary - £34,485.00 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of 25,000 caring and...
Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Account Manager at McGriff,...
You will be working in a chilled environment at all times THIS ROLE WOULD SUIT PEOPLE WHO Proven warehouse leadership and management experience is essential Hands‐on experience in day‐to‐day warehouse operations is essential Must have admin experience and be computer literate
Position Details Working 36.5 hours per week Permanent Grade C - £35,412 - £44,075 Job Overview We're looking for an experienced colleague to join our Admissions ICT team within the School Admissions and Fair Access Service. Key Responsibilities Deliver training to school staff and engage with internal and external stakeholders. Provide advice and support for service users (schools,...
Our client, a well-established leader in the logistics market is recruiting for a Line Leader on a Temporary to Permanent basis at the Minworth depot.The role holder will be responsible for but not limited to the following: * To manage production lines and labour to meet planned volume and commercial targets, and in accordance with QA and safety standards * To effectively motivate a team of...
A global insurance company is looking for a Senior Claims Adjuster in Birmingham or London to manage a diverse portfolio of Financial Lines claims. In this senior role, you will provide guidance, negotiate settlements, and deliver exceptional service to uphold the company's reputation for quality. The ideal candidate will have strong technical knowledge of Financial Lines and PI insurance,...
A global financial services firm is seeking a detail-oriented first line risk analyst to support the risk team in Birmingham. The candidate will work closely with managers, auditing processes, and ensuring compliance across operations. Key qualities include strong leadership, good interpersonal skills, and a basic understanding of risk management within a retail banking context. This role...
A tech support company in Birmingham is seeking a 2nd Line IT Support Engineer to deliver technical support across the organization. The ideal candidate will have proven experience in a similar role, possessing strong knowledge of Windows OS and Microsoft 365. Responsibilities include troubleshooting network issues, managing Active Directory, and providing remote and on-site assistance. The role...
A leading arboriculture services provider is seeking a Utility Arborist Team Leader to manage a team and ensure the safe completion of tree cutting near power lines. Responsibilities include motivating the team, ensuring compliance with safety legislation, and coaching junior members. The ideal candidate has utility arboriculture experience and holds relevant qualifications. The position is based...
Overview Pitcher & Piano are looking for an experienced Line Chef to join us in the kitchen at (LOCATION). We've been in the business for over 30 years and we're pretty proud of everything we've achieved. With bars all across the UK we are certain you’ll never see two looking the same, as many of our bars are situated within listed buildings, each one having its own unique character. Just like...
3rd Line Support Engineer – Birmingham £50,000 – £54,000 + excellent benefits An experienced 3rd Line Support Engineer is required to support and enhance the IT infrastructure of a Birmingham-based organisation. This is a senior, hands-on role focused on resolving complex technical issues and acting as the highest point of escalation. Key ResponsibilitiesAct as 3rd line escalation for complex...
This Opportunity - work out of our Birmingham, AL office. This temporary position is seeking individuals currently enrolled in an Undergraduate or Graduate degree program. WSP USA hosts hundreds of internships across the United States to gain hands-on, meaningful work experience to enhance their education and professional aptitude. Our interns gain exposure to real projects while working side...
About the role Sense is recruiting for a 1st Line IT Analyst to join our successful ICT team. This is a full time role, working 37.5 hours per week at our office in Selly Oak, Birmingham In this role you will provide excellent IT Support and customer service via phone, email and face to face, acting as the first point of contact for Sense employees and volunteers. This role will...
You will be using your knowledge and experience of the claims process and insurance cover to investigate claims, assess losses, report to clients and negotiate settlements. Crawford provide a cradle to grave service and act for leading Insurers and Lloyds syndicates in the UK and around the world.
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways...
You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.
Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...
We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. The ideal candidate will come from an existing 2nd line role within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and...