Lead Customer Service Representative jobs in United Kingdom

Customer Service Team Leader Permanent | On‑site | Manchester – salary up to £30,000 Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast‑paced environment where coaching, developing and motivating a team is all part of your day? If so, this could be your next big opportunity! Our client is growing and looking for an experienced...

We are looking for aCustomer Service Team Leader to lead and develop a fast growing customer service team. This is an excellent opportunity for a strong people manager with a background inretail management andexcellent Excel and IT skills to progress their career within a growing company. The Role As Customer Service Team Leader you will be responsible for heading up a customer service team...

You will be responsible for supervising daily activities, service, coaching team members, resolving customer issues, and ensuring a positive experience for every customer.

You will be required to work 5 Saturdays and 5 Sundays per year. There will also be travel twice a month to the Warehouse facility which is about 60 miles away from Head Office.

Biocatalysts is comprised of 4 companies, headquartered in Cardiff (Wales, UK) and co-located in Nieuwkuijk (Netherlands), Tampa (Florida, USA) and Ascheberg (Germany). Brought together as an integrated Bioproducts Division in October 2023, it is a wholly owned subsidiary of BRAIN Biotech Group, based in Zwingenberg (Germany). We serve customers globally in markets such as food, baking, beverage...

Front of House Service ManagerStratstone BMW MaidstoneCompetitive salary with pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales servicesAre you ready to take the next step in your Aftersales career? An opportunity has arisen for a customer-centric and forward-thinking Assistant...

A governmental agency in Guildford seeks a Senior Customer Relationship Manager for Vehicle Services. Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. This role focuses on managing customer insights for DVSA's Vehicle Testing services, developing strategies to meet customer needs, and leading a team of Customer...

You will be an experienced leader with a proven track record in leading teams and getting the best out of colleagues to drive service excellence.

You will provide your team with clear objectives and develop them in their ability to deliver excellent customer service across a wide range of queries and problems.

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

Branch Manager – Huws Gray (Bexleyheath) - Inspire your Team, Grow your Branch, and Make a Real Difference Every Day. Be Part of Something Bigger at Huws Gray.Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group,...

You must hold the following:CF1 – UK Financial Services, Regulation & EthicsFA2 – Pensions Administration (Life Office Administration)FA5 – Certificate in Investment Operations (ISA Administration)What You’ll Be DoingRe-energising and aligning Team Leaders, ensuring clarity of roles, expectations, and delivery standards.

You will be working 37.5hrs a week, covering between 8am – 8pm Monday to Friday, 9am – 6pm Saturday & Sunday on site at the Newcastle Contact Centre. You are not expected to work Bank Holidays as the site does not open on these days. Shifts are scheduled within a 6-week rotation so that you can plan around shifts with plenty of notice.

Building the UK After-Sales Service SystemDevelop and implement after-sales service strategies, processes, team structures, and governance mechanisms tailored for the UK market.Break down and localize the headquarters' service brand and strategy implementation elements.Translate core headquarters service brand indicators (e.G., Customer Satisfaction Index-CSI, Net Promoter Score-NPS, response...

CompanyWe’re delighted to be supporting our client, a fast paced, customer focused contact centre, as they look to recruit an experienced Operations Manager to lead their Customer Service function. This role is ideal for a hands on leader who thrives in a dynamic environment and knows how to get the best from people. RoleLead day to day customer service operations to hit service, quality, and...

Job Title:Customer Service Representative Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: - 30 days holiday (including bank holidays) - Company pension scheme - Employee discount scheme - Funded Summer and Christmas events - Cycle to...

Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or...

You will be responsible for supervising daily activities, service, coaching team members, resolving customer issues, and ensuring a positive experience for every customer. Responsibilities; Strong people manager, focus on people development strives to improve the capabilities of the customer service team.

A UK government agency is seeking a Senior Customer Relationship Manager for Vehicle Services. Ready to make your application Please do read through the description at least once before clicking on Apply. This role involves forming a national perspective on vehicle testing needs, engaging with key customers and stakeholders, and ensuring effective service provision. The manager will lead a...

Building the UK After-Sales Service SystemDevelop and implement after-sales service strategies, processes, team structures, and governance mechanisms tailored for the UK market.Break down and localize the headquarters' service brand and strategy implementation elements.Translate core headquarters service brand indicators (e.G., Customer Satisfaction Index-CSI, Net Promoter Score-NPS, response...

Customer Service Team LeaderPermanent | On‑site | Manchester – salary up to £30,000Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast‑paced environment where coaching, developing and motivating a team is all part of your day?If so, this could be your next big opportunity!Our client is growing and looking for an experienced Customer...