IT Technical Support jobs in Verwood

You will sit at the heart of the sales operation, supporting customers, distributors and internal production teams while developing the technical and commercial skills needed to move into a client-facing sales role.

You will work with some great clients and build strong relationships with those existing companies.

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.

You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!

You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.

Job Description Our client, a well-established leading building contractor, have an excellent opportunity for a Contracts Manager to join their growing business. With offices based in Verwood, they provide accredited building services to clients throughout the corporate, commercial and public sectors. We are looking for a Contracts Manager on a permanent basis to work alongside our existing...

You will be based daily at our Head Office in Ringwood with office hours as 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.

You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.

We provide amazing opportunities for schools and their students through our experiential school expedition programmes in Africa, Asia and Latin America. Our social enterprise not only allows us to provide life changing experiences to our travellers (their words, not ours!), but also make a real difference in the communities and environments we visit; which means the more successful we are, the...

Job Description Maintenance Engineer Days - 8.30-5pm £30,000 - £38,000 On behalf of a well-established manufacturing business, we are currently recruiting for a hands-on Mechanical Maintenance Engineer to join a busy and supportive engineering team. Reporting into the Maintenance Manager, this role will suit an experienced engineer with a strong mechanical background and solid workshop...

You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

You will also be assisting with medication, use of mobility aids and personal equipment where required, and have a responsibility to report to the Registered Manager any significant changes in the health or circumstances of a client.

2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.

You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.

You will evidence good all-round technical knowledge, adept in using MS Office applications and in particular, Excel, to an intermediate standard (V Lookup/Pivot tables). In addition, you will demonstrate excellent written and verbal communication skills, with the confidence to contact internal colleagues with a polite, professional telephone and email manner.

You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.

Job Title: Applications Support AnalystLocation: Office based in Ringwood, Hampshire ​ ​ About the role​ As our Applications Support Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX / Keystone.​ The Applications Support Analyst will report to...

You will work with various stakeholders, internal teams and external suppliers to ensure all projects are managed from business case through to project closure.

You will influence through being a key member of relevant business steering groups, ensuring IT are a business enabler and aligned with key stakeholder’s initiatives.

You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.