You will be expected to resolve incidents and service requests at first contact covering a wide range of services.
You will have previous experience of working within an IT support environment and you will have technical skills gained from supporting users at all levels using PCs, mobile devices and the suite of Microsoft 365 applications.
You will have an HNC/SVQ3 or equivalent in an IT related subject or significant experience in similar role.
You will work as part of a team to provide support, fault diagnosis and repair of IT systems, applications and devices.
You will have good written and oral communication skills, proven fault diagnosis and rectification abilities/techniques, with good organisational skills.
A leading technology firm in Dundee is seeking a seasoned sales professional to manage expenses, evaluate leads, and drive successful relationships in IT and banking solutions. Before applying for this role, please read the following information about this opportunity found below. The ideal candidate will have 7–10 years of experience in technical/software sales and a relevant degree....
You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.
You will analyze system performance data, recommend necessary hardware and software upgrades, and execute modifications to maximize overall operational efficiency and longevity. Core duties also involve meticulous management of specialized tools and spare parts inventory.
Paid Internships in China at Fortune 500 Companies - Full Support & Stipend Included What You’ll Do: Join Go Abroad China’s internship program in China and gain real-world experience at leading Fortune 500 companies, innovative startups, and multinational corporations in China. You’ll work on meaningful projects in fields like Business, Engineering, IT, Marketing, Finance, and Hospitality while...
New Service - Support Worker opportunities in Dundee If you are passionate about making a positive impact in people’s lives, join us at this exciting time! Due to a growth in our care provision services, we have an exciting new opportunity for a number of Support Workers to join our team at Rockwell Gardens, Dundee. As part of a compassionate and dedicated team, committed to providing...
You will be an experienced Field Engineer with a strong technical support background who ensures excellent standards and customer experience are delivered.
You will preferably reside within Perth/ Dundee as frequent travel throughout Scotland and the UK is required.
You will suit the role if you have –
A local authority organization in Dundee seeks a mid-senior level professional to provide project support and IT system development in a hybrid role. Responsibilities include ensuring that business information systems are effectively developed and supported, collaborating with management and stakeholders, and translating business requirements into reporting solutions. Candidates should have an...
You will also have the reassurance of a job guarantee upon completion.
You will also be assigned an expert tutor to help you throughout your training.
You will gain the practical experience by using our cutting edge Livelabs.
You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.
Company Description: About Smiths Interconnect: Smiths Interconnect, is a global leader in the design and manufacture of high-performance interconnect solutions. Our products are used in mission-critical applications across industries such as aerospace, defense, telecommunications, and industrial markets. At Smiths Interconnect, we are committed to innovation, quality, and providing...
You will have the opportunity to develop new tools and technologies, improve pipelines, and manage complex workflows for the vast amount of files and assets that make up our games. This is a full-time, permanent and in-office position based in Rockstar’s unique game development studio in the heart of Dundee.
About Reboot Monkey: Reboot Monkey is a leading provider of comprehensive data center management solutions, offering services such as managed colocation, smart hands, and rack and stack solutions. We ensure fast deployment, smooth operation, and secure management of critical digital data for businesses worldwide. Job Summary: We are seeking a skilled Procurement Specialist to manage supplier...
Our client is experiencing sustained growth following several recent business wins and is now looking to recruit a Technical Operator to support their engineering and manufacturing operations.This is a hands-on, varied role suited to someone practical, detail-focused, and comfortable working in a workshop or production environment. The position supports quality, stores, and dispatch activities...
You will ensure the strategic aims of the service are met, and support the transition to a more modern, agile and flexible service.
You will ensure that the business information systems across the services are developed and supported to maximise effective use and achieve identified business aims.
You will have the opportunity to develop new tools and technologies, improve pipelines, and manage complex workflows for the vast amount of files and assets that make up our games. This is a full-time, permanent and in-office position based in Rockstar’s unique game development studio in the heart of Dundee.
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...
You will have an HNC/SVQ level 3, or equivalent, in a relevant subject.
You will have relevant experience in inter-agency working, surveying properties and identification of typical building defects and remedial works.
You will have experience dealing with the public face to face and in confrontational situations, and work with sensitive issues on a private and confidential basis.
You will have an HNC/SVQ level 3, or equivalent, in a relevant subject.
You will have relevant experience in inter-agency working, surveying properties and identification of typical building defects and remedial works.
You will have experience dealing with the public face to face and in confrontational situations, and work with sensitive issues on a private and confidential basis.
You will have 3 National 4s equivalent (including English) or relevant experience of working in an office environment.
You will contribute to the delivery of a comprehensive business support service by undertaking a range of business support duties for the service.
You will have numeric skills with accuracy and attention to detail and good communication skills both oral and written.