You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.
You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.
You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.
You will be based daily at our Head Office in Ringwood with office hours as 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.
You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.
Control Systems EngineerVerwood, Dorset£40,000 - £50,000Monday - Friday, Flexible Working, early finish FridayInternal progression routes, increasing holiday, increasing pension, healthcare packageDue to natural growth we're Looking for a Control Systems Engineer who's ready to take ownership, innovate, and make an immediate impact in a busy manufacturing company based in Verwood, With a...
Job Description CMA is partnering with a unique Ringwood based organisation to recruit a Finance Manager for a part-time, on-site position.This is a key leadership role within the business, responsible for overseeing day-to-day financial operations while supporting strategic decision-making.Working closely with senior leadership, the Finance Manager will play an integral part in budgeting,...
You must hold 18th Edition (BS 7671) and NVQ Level 3 in Electrical Installations, and you'll have at least 3 years' experience as a domestic electrician. If you've already worked with solar PV, battery storage, EV charger installation, inspection & testing, Part P, or renewables accreditations, you'll fit in quickly - but strong domestic electrical competence and a quality mindset matter most.
You will be responsible for the logistical puzzle of coordinating field engineers, managing emergency call-outs, and ensuring that every customer receives a five-star service experience.
Trainee Probation Officer Programme Training salary of £26,475 (during training), moving to £35,130 once in a qualified probation officer role. There is a London weighting allowance of £4,249 which is additional to these salaries. An extraordinary job. Done by someone like you. As a probation officer, you can change lives. Working with offenders in the community, in prisons and in courts -...
Location: RingwoodSalary: £ DOE +uncapped bonusHours: 8.30am - 5pm Monday - Friday - hybrid after probationBenefits: 25 days hols, free parking, opportunity to buy more holidayAspire Jobs are working in partnership with our client within their Head Office. They are a growing group and are now looking for an experienced Property Portfolio Manager to join their busy property team based in...
We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization. We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we...
We are looking for an experienced Warehouse Goods In Operative to work for our established client in Ringwood. We require a candidate with a solid track record in Warehousing who is looking to develop skills further. This would be to a view to running and supervising multiple sections within the operation such as, packing, machining, stores, logistics plus good in and out. A valid...
You will be able to perform under pressure whilst remaining calm in a crisis, acting as a role-model for the team.
You will be IT literate, experienced with MS Office (including Sharepoint/OneDrive) and other call centre or customer database systems.
You will possess a high standard of written and spoken English, numeracy and analytical skills.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be communicating directly with customers on the phone, by email, social media and live web chat. The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally. The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help 'raise the bar' in terms of customer experience.
You will provide technical support and service fulfilment to users of ICT across the business, including our remote access to our construction sites, sales offices and managed developments.
You will also need to have experience of supporting a distributed user base.
You will also be highly organised, be capable of managing your own workload and capable of working alone or as part of a team.
Job Title: Applications Support AnalystLocation: Office based in Ringwood, Hampshire About the role As our Applications Support Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX / Keystone. The Applications Support Analyst will report to...
Job Title: Marketing Co-ordinator (maternity cover)Contract: Up to 12-months to cover Maternity LeaveLocation: Office based in Ringwood, Hampshire Reward & Benefits: Competitive salary & Colleague benefitsHours: 37 per week, Monday to Friday Churchill Retirement Living are a successful, ambitious company, specialising in the retirement housing sector. What makes us unique is the lifestyle...
Job Title:HR ApprenticeLocation:Ringwood, HampshireSalary:Starting salary of £10,159Apprentice duration:18 MonthsApprenticeship level:Advanced (A level) Apprenticeships at Churchill Retirement Apprenticeships are in our DNA here at Churchill. We have a track record of developing our apprentices from A level equivalent qualifications all the way to degree education if that is the path you...