You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.
You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.
You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.
You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.
We are recruiting for an experienced Despatch Admin Assistant. This is an administration position, based on the shop floor of a very busy Engineering Company and would suit a dynamic person who is not afraid of hard work Weekly hours: Monday - Thursday 7:30am - 4:30pm & Friday 7:30am - 12:30pm (39 basic) Salary £26,500 per annum Responsibilities: Raising Treatments paperwork.Make sure...
You will be responsible for the logistical puzzle of coordinating field engineers, managing emergency call-outs, and ensuring that every customer receives a five-star service experience.
You will place purchase orders to ensure the stock is available for current sales.
You will also read drawings to estimate material required. Building strong relationships with suppliers and internal teams will be an important part of the role.
Control Systems EngineerVerwood, Dorset£40,000 - £50,000Monday - Friday, Flexible Working, early finish FridayInternal progression routes, increasing holiday, increasing pension, healthcare packageDue to natural growth we're Looking for a Control Systems Engineer who's ready to take ownership, innovate, and make an immediate impact in a busy manufacturing company based in Verwood, With a...
Job Description CMA is partnering with a unique Ringwood based organisation to recruit a Finance Manager for a part-time, on-site position.This is a key leadership role within the business, responsible for overseeing day-to-day financial operations while supporting strategic decision-making.Working closely with senior leadership, the Finance Manager will play an integral part in budgeting,...
Job Description Quest Search and Selection is looking for a Quality Manager to oversee product quality, supplier compliance, and risk mitigation for hardline products. This privately-owned business employs 1,500+ people across 70 UK locations and remains a leader in its field. Key Responsibilities of this Quality Manager position: - Lead product quality management, ensuring UK regulatory...
Trainee Probation Officer Programme Training salary of £26,475 (during training), moving to £35,130 once in a qualified probation officer role. There is a London weighting allowance of £4,249 which is additional to these salaries. An extraordinary job. Done by someone like you. As a probation officer, you can change lives. Working with offenders in the community, in prisons and in courts -...
You will need to be an organised multitasker, who can work well within a fast paced, changing environment. Our client prides themselves on their supportive and consultative service provided to all customers and are looking for someone with a professional outlook and the ability to learn and develop new skills, within a very busy, but collaborative environment.
Quest Search and Selection is looking for a Quality Manager to oversee product quality, supplier compliance, and risk mitigation for hardline products. This privately-owned business employs 1,500+ people across 70 UK locations and remains a leader in its field. Key Responsibilities of this Quality Manager position: - Lead product quality management, ensuring UK regulatory compliance for all...
You will work closely with the Sales Coordinator and report to the Sales Office Manager. Key Responsibilities - Assist the Sales Coordinator in processing new orders and managing the order book - Support the configuration and input of orders using internal systems - Process monthly updates and order-related reporting
You will be a great listener and communicator, motivated, reliable,resilient, empathetic, flexible, calm in a crisis and with good common sense! • An excellent telephone manner, a good standard of English and IT skills isessential. There is no betterfeeling than making a difference to someone’s life and that is exactly what wedo here at Careline Support Ltd each and every day.
You will ensure that demands for leasehold Service Charges and Ground Rent are raised as per budget and issued in a timely manner in line with company procedure, ensuring that all Direct Debit Mandates are processed in accordance with Direct Debit legislation.
You will demonstrate previous experience in a supervisory capacity or team-leader role.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be communicating directly with customers on the phone, by email, social media and live web chat. The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally. The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help 'raise the bar' in terms of customer experience.
You will of course manage and oversee a range of financial activities including the corporate financial function and the service charge accounts team, who are responsible for the production of annual budgets and service charge accounts along with managing the annual audit process for over 200 developments.
You will also facilitate programmes and projects to help deliver key business objectives, using external portals for reporting and project management purposes.
You will have good organisation and administration skills with attention to detail and accuracy, as well as the ability to pro-actively manage a busy workload and work on your own initiative.