You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.
You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!
You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.
You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.
Role DescriptionFemale Senior Support Worker – Make Every Day Matter!Location: Ferndown, DorsetHours: 37.5 hours contract, full time, permanentSalary: £28,080 per year (£14.40 per hour) plus benefitsDriving Licence: UK full Driving licence requiredVisa Sponsorships: Not available What’s In It For You?Paid training & career development – grow with usSupportive team vibes – we’ve got your...
You will be based daily at our Head Office in Ringwood with office hours as 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.
You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.
You will also be assisting with medication, use of mobility aids and personal equipment where required, and have a responsibility to report to the Registered Manager any significant changes in the health or circumstances of a client.
You will work closely with teachers and other staff to provide tailored support, helping students overcome challenges and develop essential social and emotional skills. ---------------------------------------------------------------
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op.
Job Description Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Clinical Lead to help us achieve our goals. Working with the Home Manager and Quality Assurance team, the Clinical Lead will be responsible for ensuring effective and safe clinical practice, monitor standards via...
Location: UK, Nationwide Start Today. Work from Home. Part Time / Weekend. Are you in between jobs and looking for extra income, or just want to earn some extra spending money to treat yourself or a loved one? Cashback.co.uk offers members the chance to earn up to £150 from the comfort of their own home. All you need to get started is a smartphone, tablet, or laptop! What we offer: - Earn Up to...
Join the RAC. Together, we’re going places.- A competitive base salary of £38,625, with on-target earnings of up to £50,000- A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities- 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays.As an RAC Mobile Mechanic in the Service, Maintenance and Repair division,...
2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.
You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.
You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure.
Job Title: Applications Support AnalystLocation: Office based in Ringwood, Hampshire About the role As our Applications Support Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX / Keystone. The Applications Support Analyst will report to...
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.