IT support assistant jobs in Tyne and Wear

You will join a small dynamic team focusing on delivering IT Support to end users. As an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs.

You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac / windows users.

You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you.

Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role...

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

Subject: Job Opportunity: Support Analyst Quick summary of a new Support Analyst role: - Main Duty: Handle and analyze all incoming tickets (RFX, Incidents, Defects). Key Tasks: - Provide workarounds for users. - Prepare detailed info for L3 teams. - Analyze logs and small enhancements. - Support UAT testing. - Monitor ticket flow. - Must-Have Knowledge: Stock Exchange (Stex) & Payments. If...

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4 DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4...

HR Systems Trainer Newcastle (Hybrid working) Salary 40,000 - 50,000 depending on experience I'm delighted to be working in partnership with this exciting and innovative organisation in their search for an HR systems trainer. The successful candidate will be responsible for planning, developing and delivering comprehensive training to support the adoption of the clients DMS across the...

We are seeking an experienced IT Functional Analyst to work with the business to ensure that we get the most value from technology solutions, and particularly, our IFS ERP solution. The IT Functional Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This position involves analysing business processes, identifying areas for improvement, and...

IGT Solutions - Director of Sales & Customer Success IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to...

Your role will involve:*Responsibility of the service design for low, medium or high value / complexity deliveries into live service*Understand the customer's user base and IT operational structure;*Development of detailed end-to-end service design*Develop and contribute towards the contractual obligations (SLAs and KPIs) and additionally any underpinning contracts;*Impact Assessment (IA) of...

You will be responsible for configuring the platform, ensuring seamless integration with existing systems, and fully onboarding clients to maximise adoption and value. Key Responsibilities• Lead ESG software implementation projects from planning through to go-live. • Configure, customise, and optimise the platform to meet client needs.

You will be at the heart of creating and maintaining both internal and external-facing applications that push the envelope in terms of quality and performance. - Enhance and develop new functionalities in existing software products, making them even more robust, reliable, and scalable.

IT Security Officer – 3-Month Contract – Remote – Outside IR35 We are seeking an experienced IT Security Officer for a 3-month contract to support a leading cybersecurity organisation. The successful candidate will play a key role in maintaining and improving the organisation’s security posture across systems, networks, and cloud environments - ensuring compliance with security policies,...

You will ensure alignment with client needs, technical standards, and project governance frameworks. You’ll work closely with internal technical teams, clients, and external vendors to deliver robust and secure infrastructure solutions. Fluency in both German and English is essential, as you will collaborate with international and German-speaking clients across Europe.

IGT Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed...

An SC cleared User Researcher is required for an initial 6 month contract. This role is mainly remote with occasional on site in Newcastle upon Tyne and is inside IR35 so will require working via an FCSA accredited umbrella company.Key skills and experience*Experience of working within an Agile scrum team, working across Designers, Product Owners, Developers and other Researchers to prioritise...

You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues.

You will triage and log tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position.

A Social Value Programme Lead is required for an initial 12 month contract. This is a hybrid role with 2 days a week on site in Newcastle upon Tyne and is inside IR35 so will require working via an FCSA accredited umbrella company. Job Description:As the Social Value Programme Lead you will:*Shape and drive social value initiatives across our region for the benefit of our local clients*Monitor,...

Our client is looking for a Android Developer to work onsite at their office in either Woking or Romsey, on a 6 month initial contract. This role is Inside IR35 and requires a candidate to hold active SC clearance. This role will entail supporting existing users, sustaining the product, and contributing to the development of significant new product capability. The role will include taking...