You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: - Provide 1st and 2nd line support across desktop, laptop, server, and printer systems
We are seeking an experienced IT Functional Analyst to work with the business to ensure that we get the most value from technology solutions, and particularly, our IFS ERP solution. The IT Functional Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This position involves analysing business processes, identifying areas for improvement, and...
OT/IT Technical Analyst Utilities Predominantly remote: Occasional travel to site 6 months+ In full: We’re implementing a new system to be used on Operational sitesthat is being designed by a third party. We require someone with an Operational Technology (OT) Infrastructure and Network background to assist in knowledge sharing, query resolution and oversight of the design to ensure it’s...
Job Title: Field Engineer Location: North West sites to be covered Employment Type: Full-Time Salary up to 26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If...
IT Support Technician 3-6 Month Contract At GAP Group, we're looking for a hands-on IT Support Technician to join us on a 3-6 month contract and play a key role in keeping our tech running smoothly. If you're detail-oriented, proactive, and love working with hardware, this is your chance to make an impact. This isn't just another IT support role - it's your opportunity to take ownership of a...
Subject: Job Opportunity: Support Analyst Quick summary of a new Support Analyst role: - Main Duty: Handle and analyze all incoming tickets (RFX, Incidents, Defects). Key Tasks: - Provide workarounds for users. - Prepare detailed info for L3 teams. - Analyze logs and small enhancements. - Support UAT testing. - Monitor ticket flow. - Must-Have Knowledge: Stock Exchange (Stex) & Payments. If...
Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultant to join its growing Managed IT Services Team. This position offers flexible home-based working, with access to any of Pinnacles UK offices. Customer site visits may be required. The Role We're looking for highly motivated,...
You will provide support across our 6 offices in Scotland (Glasgow, Edinburgh, Aberdeen) and there will be travel of approx.
You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you.
Senior IT Support Technician Since 2007, this tech-led business has been transforming how food manufacturers and retailers manage their product lifecycles — helping them design, price and deliver better food products, faster. As they continue to scale, they’re looking for a senior IT support professional to keep their growing infrastructure running smoothly and securely. Role...
Job Description Job Title: Field Engineer Location: North West sites to be covered Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence...
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
You will be required to provide rotational weekend cover, along with rotation cover for sales month end (12pm - 8pm). You may also be asked to provide weekend cover for sales and aftersales staff at our branches on a rota basis.
Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...
You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.
You will preferably have experience in a manufacturing environment
You will have strong communication skills both written and verbal
At CGI, we help clients deliver critical, high-profile services that keep communities moving. As an Application Support Analyst, you?ll play a vital role in ensuring essential applications remain secure, stable and fit for purpose. Working at the heart of a dynamic team, you?ll investigate and resolve incidents, deliver change, and contribute to ongoing service improvement. With exposure to a...
Job Purpose This is a key position supporting all CBES colleagues, to ensure stabilisation of our existing IT systems and help support the standardisation and enhancement of all associated processes. The IT Support Analyst will interact directly with end users, handling incidents and service requests from initial receipt to final resolution. They must also ensure service level targets are met...
IT 1st Line Support Analyst Salary Competitive Location Glasgow Head Office Shift Pattern Days Hours per day This is a Permanent, vacancy that will close in 16 days at 07:22 BST. The Vacancy JOB PURPOSE: IT 1st Line Support Analyst are responsible for the provision of FPOC support services on CRH business systems and services. PRINCIPAL TASKS AND RESPONSIBILITIES Support Services Be a...
You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects. Key Responsibilities: - Provide 1st and 2nd line support across desktop, laptop, server, and printer systems
Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...
We are looking for an Administrator who will focus on supporting our client's IT function with a variety of non-technical IT related administrative tasks. Please note, this is a part-time permanent position in Glasgow. Core Responsibilities - Asset & Inventory: Track hardware/software, update registers, manage deliveries/returns, handle warranty cases. - Onboarding/Offboarding: Prepare...