IT support administrator jobs in Ringwood

Job Description We are working with a well-respected Manufacturer in the Hastings area who, due to an exciting period of growth, is looking to appoint a Quality & Environmental Administrator to join their Head Office team.This is an administrative role sitting within the Engineering department, reporting directly to the Environmental & Quality Manager and acting as their right-hand support. The...

You will:Diagnose and resolve 2nd line issues via remote supportWork with clients to fully understand and recreate problemsEscalate complex issues to 3rd line colleagues when neededMonitor open tickets and drive them through to resolutionSupport a wide variety of clients, infrastructures, and technologiesOccasionally visit customer sites (no daily travel!

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.

You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

You will be based daily at our Head Office in Ringwood with office hours as 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.

You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.

You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.

You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.

You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.

You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.

You will evidence good all-round technical knowledge, adept in using MS Office applications and in particular, Excel, to an intermediate standard (V Lookup/Pivot tables). In addition, you will demonstrate excellent written and verbal communication skills, with the confidence to contact internal colleagues with a polite, professional telephone and email manner.

Location: Ringwood, HampshireReward & Benefits: Competitive salary, on-site parking, ongoing investment into your personal development and excellent Colleague benefits About us We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we’re looking for people like you. ​Churchill Retirement Living is a privately-owned, family-run, business...

You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind.

You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.

You will be co-ordinating information and works relating to property issues arising at our retirement Lodges, ensuring that building defects and snagging issues are dealt with courteously, professionally and in a timely manner. ​Your main responsibilities will include:

Job title: Service Charge Accounts Administrator Location: Based inRingwood Hours: 37 per week About the role It’s exciting and busy times at Churchill Estates Management (CEM) and we are looking to appoint a Service Charge Accounts Administrator to join our friendly Accounts and Finance team here in Ringwood. Based in our stunning Head Office, you’ll support the team to ensure the successful...

Job title: Service Charge Accounts Administrator - Maternity Cover Location: Based in​Ringwood, BH24 3FA Hours: 37 hours per week About the role It’s exciting and busy times at Churchill Estates Management (CEM) and we are looking to appoint a Service Charge Accounts Administrator to join our friendly Accounts and Finance team here in Ringwood for a 12 month fixed period. Based in our...

You will be based from our stunning Ringwood Head Office, playing a key role in the business, ensuring that our customers receive the highest standards of service. You’ll be organising the workload of the Customer Services Technicians and keeping our COINS database up to date with real time information.

You will deal with all aspects of administration relating to property sales, transfers and rentals.

You will liaise with people at all levels using various communication methods in a diligent and professional manner to provide a first-class customer service at all touchpoints.

You will liaise on a daily basis with a wide range of internal and external contacts, including our homeowners, Lodge Managers, internal teams such as sales and finance, contractors and suppliers. Occasionally, you may be required to visit retirement developments across the country, so you’ll need a driving licence and be willing to travel.

Location:Based at our stunning offices in Ringwood, Hampshire BH24 3SG - this role is office based Hours: 37 hours per week, Monday to Friday ​ About the role Reporting to the HR Operations Partner, the HR Administrator will provide essential administrative support to the HR and Recruitment team ensuring a positive and efficient experience for all Colleagues throughout the employee...